French-Speaking Customer Support Specialist — Athens

Mercier Consultancy Group; France; In loco; EUR 20.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Health insurance

13th/14th salaries

Descrizione del lavoro

Mercier Consultancy Group is seeking French-speaking Customer Experts for Canon in Greece. You will provide technical and general support to French-speaking customers, document interactions, and collaborate with international teams from our Athens-based office.

The role offers a full relocation package, training, health insurance, and a competitive salary with a 13th/14th salary plus a performance bonus. Join us to support exciting Canon products in a dynamic, international environment.

Competenze

• Native or fluent French is essential.
• Strong communication and interpersonal skills required.
• Experience in customer support or related service roles preferred.

Mansioni

• Provide high-quality technical and general support to French-speaking Canon customers.
• Manage inquiries across multiple channels and ensure first-contact resolution where possible.
• Document all interactions in the CRM system for accurate service delivery.
• Collaborate with international teams to troubleshoot issues and provide effective solutions.
• Promote brand loyalty by acting as the first point of contact for clients seeking assistance.
• Keep up-to-date with Canon product launches and technical developments.

Conoscenze

French fluency

Communication skills

Customer support experience

Descrizione del lavoro

Mercier Consultancy Group is seeking French-speaking Customer Experts for Canon in Greece. You will provide technical and general support to French-speaking customers, document interactions, and collaborate with international teams from our Athens-based office.

The role offers a full relocation package, training, health insurance, and a competitive salary with a 13th/14th salary plus a performance bonus. Join us to support exciting Canon products in a dynamic, international environment.