French-Speaking Content Moderator in Athens: Safer AI

Cbtalents; Roanne; Sur place; EUR 18 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Food allowance

Career growth

Well-being program

Relocation support

Résumé du poste

Cbtalents in Athens is seeking a French-speaking Agent to moderate content, support customers, and help improve AI safety. You will review user-generated content, handle reports, and provide chat, email, and outbound support.

The role involves collaborating with Trust & Safety, reviewing sensitive scenarios, and creating data to evaluate AI systems. Relocation assistance is available for the right candidate.

Qualifications

• C1–C2 level French.
• B2 English (C1 may be required for certain specialized workflows).
• 1–2 years of experience in customer support, content moderation, BPO, or a related field is preferred.
• Familiarity with online culture, social media platforms, and internet trends.
• Valid work permit in Greece or EU citizenship required.

Responsabilités

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, intellectual property violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform-related inquiries.
• Help improve the safety and reliability of AI systems by reviewing and classifying content, including sensitive or complex scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Connaissances

French

English

Description du poste

Cbtalents in Athens is seeking a French-speaking Agent to moderate content, support customers, and help improve AI safety. You will review user-generated content, handle reports, and provide chat, email, and outbound support.

The role involves collaborating with Trust & Safety, reviewing sensitive scenarios, and creating data to evaluate AI systems. Relocation assistance is available for the right candidate.