French-speaking Account Manager – Client Growth & Retention (Direct, Paris)

London Stock Exchange Group; Paris; Sur place; EUR 60 000 - 85 000; Plein temps

Résumé du poste

London Stock Exchange Group (LSEG) is seeking a French-speaking Account Manager for our Direct, Paris operation. The role focuses on managing a portfolio of clients to maximize retention, upsell opportunities and customer satisfaction while collaborating with Customer Training, Sales Specialists, CRM centers and local technical support.

Ideal candidates will have a master’s in economics/finance and strong knowledge of financial markets, especially banking and FX.

Qualifications

• Deep understanding of Financial Market and in particular of the Banking and FX space.
• Proven track record of sales excellence.
• Exceptional execution skills.
• Strong oral and written communication skills.

Responsabilités

• Interact with customers to retain and grow the business and demonstrate Thomson Reuters products.
• Record contact history in the CRM to improve knowledge of the customer and retention.
• Provide proactive support and manage escalations within area of specialization.
• Contribute to cross-sell and upsell opportunities and align with internal teams.

Connaissances

Financial Market knowledge

Sales excellence

Strong communication skills

FX and Banking domain

Formation

Master's degree in Economics/Finance or related field

Description du poste

London Stock Exchange Group (LSEG) is seeking a French-speaking Account Manager for our Direct, Paris operation. The role focuses on managing a portfolio of clients to maximize retention, upsell opportunities and customer satisfaction while collaborating with Customer Training, Sales Specialists, CRM centers and local technical support.

Ideal candidates will have a master’s in economics/finance and strong knowledge of financial markets, especially banking and FX.