French Speaker in Athens: Content Moderation & AI Safety

Cbtalents; Nantes; Sur place; EUR 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

Relocation support

Competitive salary

Food allowance

Well-being support

Career growth opportunities

Résumé du poste

Cbtalents in Athens is seeking a French-speaking Agent to join an international Trust & Safety team. You will moderate user content, support customers via chat, email and calls, and help improve AI systems by classifying content for model evaluation.

Fluency in French (C1–C2) and strong English (B2) are required. 1–2 years in support or moderation are preferred, with familiarity with online culture and trends. Relocation support is available for EU/Greek work authorization.

Qualifications

• French proficiency at C1–C2 level
• English proficiency at B2 level
• 1–2 years in customer support or content moderation preferred
• Familiarity with online culture, social media platforms, and trends
• Valid work permit in Greece or EU citizenship

Responsabilités

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, IP violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform-related inquiries.
• Help improve safety and reliability of AI systems by reviewing and classifying content, including sensitive scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Connaissances

French proficiency

English proficiency

Content moderation experience

Description du poste

Cbtalents in Athens is seeking a French-speaking Agent to join an international Trust & Safety team. You will moderate user content, support customers via chat, email and calls, and help improve AI systems by classifying content for model evaluation.

Fluency in French (C1–C2) and strong English (B2) are required. 1–2 years in support or moderation are preferred, with familiarity with online culture and trends. Relocation support is available for EU/Greek work authorization.