French Speaker in Athens — Content Moderation & AI Safety

Cbtalents; Angers; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Relocation support

Competitive salary

Food allowance

Well-being support

Job summary

Cbtalents in Athens is seeking a French-speaking Agent to support content moderation, customer inquiries, and AI system improvement within an international team. You will review user content, act on reports, and assist with account and platform questions via chat, email, and calls.

Relocation support is available. Candidates should have C1–C2 French, B2 English (C1 may be required for certain workflows), 1–2 years in related roles, familiarity with online culture, and a valid work permit in

Qualifications

• C1–C2 French is required.
• B2 English (C1 may be required for certain specialized workflows).
• 1–2 years of experience in customer support, content moderation, BPO, or related field is preferred.
• Familiarity with online culture, social media platforms, and internet trends.
• Valid work permit in Greece or EU citizenship required.

Responsibilities

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, intellectual property violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform-related inquiries.
• Help improve the safety and reliability of AI systems by reviewing and classifying content, including sensitive or complex scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Skills

French

English

Customer support

Content moderation

Job description

Cbtalents in Athens is seeking a French-speaking Agent to support content moderation, customer inquiries, and AI system improvement within an international team. You will review user content, act on reports, and assist with account and platform questions via chat, email, and calls.

Relocation support is available. Candidates should have C1–C2 French, B2 English (C1 may be required for certain workflows), 1–2 years in related roles, familiarity with online culture, and a valid work permit in