French Content Moderator in Athens Relocation and Growth

Cbtalents; Brest; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Food allowance

Career growth opportunities

Well-being support (24/7 counseling)

Relocation assistance

Job summary

Cbtalents seeks a French-speaking Agent to join its international Trust & Safety team in Athens. You will moderate content, assist users via chat, email, and calls, and contribute to AI safety improvements.

Requirements: fluent French (C1–C2), English at least B2, 1–2 years in support/moderation, familiarity with online culture, and valid Greece/EU work status.

We offer a competitive salary, food allowance, career growth, well-being support, and relocation assistance.

Qualifications

• C1–C2 level French required.
• English level B2 required (C1 may be needed for some workflows).
• 1–2 years experience in customer support, content moderation, BPO, or related field preferred.
• Familiarity with online culture, social media platforms, and internet trends.
• Valid work permit in Greece or EU citizenship required.

Responsibilities

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, IP violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform-related inquiries.
• Help improve safety and reliability of AI systems by reviewing and classifying content, including sensitive scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Skills

French language

English proficiency

Content moderation

Customer support

Education

Bachelor's degree or equivalent

Tools

CRM / ticketing systems

Job description

Cbtalents seeks a French-speaking Agent to join its international Trust & Safety team in Athens. You will moderate content, assist users via chat, email, and calls, and contribute to AI safety improvements.

Requirements: fluent French (C1–C2), English at least B2, 1–2 years in support/moderation, familiarity with online culture, and valid Greece/EU work status.

We offer a competitive salary, food allowance, career growth, well-being support, and relocation assistance.