French Senior Business Travel Consultant - relocate to Portugal

Workster; Paris; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading business travel management company is seeking a Senior Business Travel Consultant to join their Lisbon team. You will support corporate clients with travel arrangements, ensuring compliance with policies, and provide exceptional customer service. The ideal candidate has over 5 years of experience in business travel consulting, strong language skills in French and English, and a solid understanding of GDS systems. A fantastic relocation package and a hybrid work model are offered.

Prestations

Fantastic relocation package

Competitive salary

Comprehensive health, dental, and vision insurance

Paid parental and bereavement leave

Mental health programs

Internet allowance for home office

Career development opportunities

Qualifications

• Minimum 5 years of experience in business travel consulting.
• At least 3 years of experience with GDS systems is mandatory.
• Previous customer service experience is a plus.

Responsabilités

• Manage travel arrangements for corporate clients.
• Provide customer service via phone, email, and chat.
• Ensure compliance with company travel policies.

Connaissances

French level C1 (spoken and written)

C1 English

Strong multitasking skills

Problem-solving skills

Organizational skills

Professional communication

Empathetic communication

Outils

GDS system (e.g., Sabre, Amadeus, Galileo)

Gmail

Zendesk

Slack

Salesforce

Description du poste

Workster is partnering with a leading company in the field of business travel management, corporate cards, and expense solutions to recruit a Senior Business Travel Consultant to join their Lisbon-based team. You will have a fantastic relocation package waiting for you to one of Europe's top capitals.

In this role, you will support corporate clients by organizing their travel arrangements – including bookings for flights, hotels, rail, and other travel services. You’ll ensure a seamless travel experience, assist with self-service tools, and ensure compliance with company and customer travel policies.

Work Model: Full-time – hybrid from Lisbon.

Your Responsibilities

• Provide customer service to corporate clients via phone, email, and chat
• Assess customer needs and travel preferences efficiently
• Manage complex bookings: flights, trains, hotels, rental cars, etc.
• Assist with self-service platforms and travel apps
• Ensure compliance with SLAs and quality standards
• Follow global travel and compliance policies
• Share feedback on service improvements and internal processes
• Participate in team meetings and discussions on travel industry trends
• Meet attendance and performance targets

Your Profile

• French level C1 (spoken and written) and C1 English
• Minimum 5 years of experience in business travel consulting (including flights, trains, hotels)
• At least 3 years of experience working with a GDS system (e.g., Sabre, Amadeus, Galileo) – mandatory
• Previous experience in customer service or contact center is a plus
• Confident with tools like Gmail, Zendesk, Slack, and Salesforce
• Willingness to work shifts (Monday–Sunday, between 7 : 00 and 23 : 00)
• Strong multitasking, problem-solving, and organizational skills
• Professional and empathetic communication style
• Additional language skills (e.g., French, Italian, Spanish) are an asset

The Offer

• Fantastic relocation package including flight and first months of accomodation paid for
• Competitive salary based on experience and qualifications
• Hybrid working model in Lisbon after relocation
• Comprehensive health, dental, and vision insurance
• Paid parental and bereavement leave
• Commuting support
• Mental health programs
• Internet allowance for home office
• Onboarding, training, and career development opportunities

Ready to start an international career from Portugal?

Send your English CV to [e-mail] or apply directly via LinkedIn.

Join a multicultural team and shape the future of customer experience in business travel!