Freelance Technical Writer — Docs & UX Content

swan.io; Paris; Hybrid; EUR 34,000 - 83,000; Full time

Job summary

Swan is seeking a talented Technical Writer to join our Documentation team on a freelance basis. You will craft high‑quality documentation, UX writing, and partner communications, while collaborating across product, engineering, design, marketing, and customer experience teams.

You will own content from creation to publication, using a docs‑as‑code workflow (Git, Markdown/MDX) and AI tools to improve efficiency, always ensuring clarity and accessibility for global audiences.

Qualifications

• Proven track record in technical writing (3+ years).
• Experience managing multiple projects to meet deadlines.
• Fluency with Git and Markdown/MDX in a docs-as-code workflow.

Responsibilities

• Docs-as-code production and migration: write and maintain content in a docs-as-code workflow.
• Full content creation for features across assets including user guides, help center articles, and UI copy.
• Collaborate with Product, Engineering, Design, Marketing, CX, and Implementation teams to gather requirements and ensure accuracy.
• Manage lifecycle of content assets from creation to publication and track performance using dashboards.

Skills

Technical writing

Docs-as-code

Editorial eye

Go-getter

Collaboration

Accessibility

Growth mindset

Tools

Git

Markdown/MDX

Zendesk

CMS

docs-as-code

Job description

Swan is seeking a talented Technical Writer to join our Documentation team on a freelance basis. You will craft high‑quality documentation, UX writing, and partner communications, while collaborating across product, engineering, design, marketing, and customer experience teams.

You will own content from creation to publication, using a docs‑as‑code workflow (Git, Markdown/MDX) and AI tools to improve efficiency, always ensuring clarity and accessibility for global audiences.