Freelance Technical Writer — Docs-as-Code & AI Tools

swan.io; France; On-site; EUR 65,000 - 111,000; Full time

Job summary

Swan is seeking a talented, fast-moving, and driven Technical Writer to join our Documentation team on a freelance basis. You will develop and refine a wide range of content across Swan's documentation ecosystem, collaborating across teams to deliver a unified, user-centric content journey.

You will write docs-as-code content in Git and MDX, migrate existing content, create user guides and UI copy, and ensure accessibility and global localisation best practices throughout the documentation

Qualifications

• Proven track record in technical writing for SaaS or software products.
• Fluent with docs-as-code workflows using Git and MDX.
• Strong editorial eye; reviews peers' work for accuracy and clarity.
• Go-getter mindset; thrives in fast-paced environments.
• Knowledge of accessibility and localisation best practices.
• Ability to explain complex technical concepts clearly.

Responsibilities

• Docs-as-code production and migration: write and maintain content in Git, Markdown/MDX.
• Full content creation: write user guides, help centre articles, and UI copy.
• Smart AI workflow: use approved AI tools to improve efficiency while ensuring quality.
• Collaborate with Product, Engineering, Design, Marketing, Customer Experience, and Implementation teams to gather requirements and ensure accuracy.
• Process and tool optimisation: leverage Zendesk, CMS, and docs-as-code to improve content processes.
• Manage the full lifecycle of content assets from creation to publication and track performance.

Skills

Technical writing

Docs-as-code

Git

MDX

Content creation

Editorial eye

Localization

Accessibility

Tools

Zendesk

CMS

Git

Job description

Swan is seeking a talented, fast-moving, and driven Technical Writer to join our Documentation team on a freelance basis. You will develop and refine a wide range of content across Swan's documentation ecosystem, collaborating across teams to deliver a unified, user-centric content journey.

You will write docs-as-code content in Git and MDX, migrate existing content, create user guides and UI copy, and ensure accessibility and global localisation best practices throughout the documentation