Forward Deployed Engineer, IT & AI

Mindflow; France; Hybride; EUR 70 000 - 120 000; Plein temps

Avantages offerts par ce poste

Pre-Series A equity

Remote-friendly culture

Competitive compensation

Résumé du poste

Mindflow is seeking a Forward Deployed Engineer focused on IT & AI to work with enterprise IT teams, understand their environment, design automation architectures, and help move solutions into production.

You will lead technical discovery with ITOps, ITSM, cloud and DevOps teams, design end-to-end automations, build integrations, deliver proofs of concept, and translate constraints into robust architectures. This role is remote-friendly across France and Europe with a competitive equity option.

Qualifications

• 5+ years in IT engineering, cloud or infrastructure roles.
• Experience in ITOps, ITSM, cloud operations, DevOps or observability.
• Strong experience with APIs, JSON and scripting.
• Pragmatic problem-solving mindset.
• Clear communication with technical and non-technical audiences.
• Professional fluency in French and English.

Responsabilités

• Lead technical discovery with ITOps, ITSM, infrastructure, cloud, DevOps and service desk teams.
• Design end-to-end automations and AI agents across ITSM, observability, cloud and identity.
• Build and validate integrations, workflows and production-ready solutions using APIs and scripting.
• Deliver proofs of concept and support deployment, adoption and scale.
• Translate constraints and governance into clear architectures.
• Partner with Sales, Product and Engineering to feed field feedback into the roadmap.
• Create reusable demos, templates and technical documentation.

Connaissances

IT engineering

APIs JSON scripting

English French

Communication

Cloud DevOps

Description du poste

ABOUT MINDFLOW

Mindflow is an enterprise Agentic AI automation platform built for teams that need to turn complex operational processes into reliable, production-grade automations. With 4,000 integrations and more than 150,000 available operations, our AI agents can act across IT and cloud systems—not just recommend what to do next.

We work with major enterprises and fast-growing companies across IT, Cloud, DevOps, Cybersecurity and AI. Joining now means having direct impact on the product, our customers and the way agentic automation is deployed at scale.

THE ROLE

As a Forward Deployed Engineer focused on IT & AI, you will work directly with enterprise IT teams to understand their environment, design the right automation architecture, build solutions with Mindflow, and help move them into production.

WHAT YOU WILL DO

• Lead technical discovery with ITOps, ITSM, infrastructure, cloud, DevOps, platform engineering and service desk teams.
• Design end-to-end automations and AI agents across ITSM, observability, cloud, identity, endpoint management, collaboration and infrastructure tools.
• Build and validate integrations, workflows and production-ready solutions using APIs, JSON and scripting.
• Deliver proofs of concept that demonstrate measurable operational value, then support deployment, adoption and scale.
• Translate technical constraints, governance requirements and operational pain points into clear architectures.
• Partner closely with Sales, Product and Engineering, bringing field feedback into the roadmap.
• Create reusable demos, templates and technical documentation that accelerate future deployments.

WHY JOIN US

• A high-impact role combining engineering, consulting and customer ownership.
• Direct exposure to complex enterprise IT and cloud environments.
• A remote-friendly culture across France and Europe.
• Competitive compensation and meaningful pre-Series A equity.
• A fast-moving team where strong ideas and hands‑on execution matter.

WHAT WE ARE LOOKING FORYou

combine strong technical depth with the ability to build trust with both practitioners and senior stakeholders.

MUST-HAVE

• 5+ years in IT engineering, cloud or infrastructure engineering, solutions engineering, technical consulting, professional services or a comparable hands‑on role.
• Practical knowledge of one or more domains such as ITOps, ITSM, cloud operations, DevOps, observability, identity, endpoint management, infrastructure or service management.
• Strong experience with APIs, JSON and scripting, and the ability to troubleshoot integrations in complex environments.
• A pragmatic problem‑solving mindset: you can break down an ambiguous process and turn it into a robust automated solution.
• Clear communication skills with technical and non‑technical audiences.
• Professional fluency in both French and English.

NICE-TO-HAVE

• Experience deploying automation platforms, integration platforms or AI-enabled IT solutions.
• Familiarity with LLMs, agentic systems, prompt engineering or AIOps.
• Experience with enterprise governance, architecture standards and regulated environments.
• Personal projects or technical content demonstrating curiosity and a builder mindset.

If the mission excites you but you do not match every point, we still encourage you to apply.