Forward Deployed Consultant

Jobtailor; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

YOOBIC is seeking a Forward Deployed Engineer in Paris to help strategic customers address operational challenges using our platform. This customer-facing role involves designing solutions and translating business needs into effective automation.

The ideal candidate has over 5 years of consulting experience and is comfortable discussing technical topics. Responsibilities include leading workshops, defining use cases, and collaborating with various teams to ensure successful implementation.

Qualifications

• 5+ years of experience in management consulting or similar roles.
• Experience with enterprise customers on complex projects.
• Ability to map workflows and identify pain points.

Responsabilités

• Work directly with customers to understand their workflows.
• Organise and lead customer workshops.
• Design end-to-end solutions leveraging the YOOBIC platform.

Connaissances

Technical fluency

Business process understanding

Workshop facilitation

Communication with stakeholders

Interest in AI and automation

Outils

APIs

SaaS platforms

Automation tools

Description du poste

Who we are

YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including Carrefour, Intermarché, Boots, Lidl, Dior, Louis Vuitton trust YOOBIC to improve operational consistency and agility, get real‑time visibility into multi‑location business execution, and improve customer experience. To learn more about YOOBIC, visit www.yoobic.com or follow us on LinkedIn.

What we need

We’re looking for a Forward Deployed Engineer to join our Product team in Paris.

This is a customer‑facing Product role designed to help strategic customers turn complex operational challenges into high‑impact use cases on top of the YOOBIC platform.

You’ll work closely with customer teams to understand how their frontline operations work today, identify opportunities for improvement, and help design practical solutions using YOOBIC, integrations, automations, and AI‑enabled workflows.

This role is ideal for someone with a strong consulting, implementation, transformation, or customer delivery background who is comfortable with technical topics and enjoys translating business needs into concrete product and automation solutions.

You do not need to be a software engineer, but you should be comfortable discussing APIs, data flows, integrations, automation logic, and AI use cases with both business and technical stakeholders.

What you'll do

• Work directly with strategic customers to understand their workflows, pain points, operating model, data landscape, and business goals.
• Organise and lead customer workshops, including in‑person sessions with operations, IT, HR, learning, communications, or retail teams.
• Translate customer needs into clear use cases, success criteria, workflow designs, and implementation plans.
• Design end‑to‑end solutions leveraging the YOOBIC platform, including communications, task management, learning, forms, audits, reporting, integrations, and AI‑powered experiences.
• Identify where AI and automation can improve frontline execution, manager productivity, reporting, decision‑making, or operational consistency.
• Work with Product, Engineering, ML Engineering, Customer Success, Implementation, Pre‑Sales, Sales, and Support to validate and deliver customer use cases.
• Support the configuration, testing, and launch of customer workflows, working hands‑on where needed with automation tools, data, APIs, or prototypes.
• Help connect YOOBIC to customer systems such as HRIS, LMS, CRM, ticketing tools, BI tools, data warehouses, retail systems, and third‑party platforms.
• Test and iterate with real users, gather feedback, and help move use cases from concept to pilot or production.
• Feed customer learnings, product gaps, technical blockers, and repeatable patterns back into Product and Engineering.
• Create reusable assets such as workshop materials, use case templates, implementation guides, automation patterns, demo environments, and internal playbooks.

What you have

• 5+ years of experience in management consulting, digital transformation, implementation consulting, solutions consulting, customer delivery, technical product, customer success engineering, or a similar role.
• Experience working directly with enterprise or strategic customers on complex projects.
• Strong ability to understand business processes, map workflows, identify pain points, and define practical solutions.
• Solid technical fluency, including comfort with APIs, data flows, integrations, automation tools, SaaS platforms, and AI use cases.
• Ability to communicate clearly with both business and technical stakeholders.
• Strong workshop facilitation skills, including the ability to structure conversations, collect requirements, and align different stakeholders.
• Product mindset: you can frame a problem, define success criteria, prioritise trade‑offs, and identify what should become reusable.
• Strong interest in AI, LLMs, workflow automation, and practical enterprise use cases.
• Bias for action, ownership, and comfort with ambiguity.
• Right to work in France.
• Fluent in English; French is a strong plus.

Nice to have (bonus)

• Experience in B2B SaaS, enterprise software, or retail tech.
• Experience working with workflow automation tools such as n8n, Make, Zapier, Power Automate, or similar.
• Experience with LLM APIs, prompt engineering, agents, retrieval, structured outputs, or AI evaluation workflows.
• Experience with data analysis, reporting, dashboards, large datasets, or data validation.
• Experience working with enterprise customers, including security, access control, compliance, and production rollout constraints.
• Basic scripting or prototyping skills in Python, JavaScript, SQL, or similar are a plus, but not required.

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.