Forward-Deployed AI Platform Delivery Lead

Harmattan AI; Paris; On-site; EUR 120,000 - 180,000; Full time

Job summary

Harmattan AI is seeking a Forward Deployed Program Lead to own the partnership with a customer from strategy to delivery. You will embed with the customer to understand operational needs, map stakeholders, and translate insights into AI use cases built by a team of engineers.

You will own the multi-year roadmap and ensure delivery quality. As part of Harmattan's growing team, you will coordinate across use cases, unblock data access, and guide strategic value through close customer collaboration

Qualifications

• Understanding user needs and turning ambiguity into clear requirements for a use case.
• Track record of end-to-end delivery in fast-paced environments.
• Experience navigating large organizations and growing a customer footprint.
• Comfort with data, AI, and collaboration with engineers.
• Self-starter with high autonomy.
• Representing an agile startup inside a large organization.
• Frequent on-site collaboration with the customer.
• Proficiency in English is mandatory.

Responsibilities

• Own the project partnership end-to-end: grow footprint with the customer through new use cases and maintain relationships.
• Define and own the multi-year roadmap for the partnership including use cases and architecture.
• Run joint governance with the customer: monthly steering, demos, and alignment.
• Coordinate development across use cases and remove blockers for engineers.
• Work with the customer’s IT teams to unblock data access and dependencies.
• Meet customer operational teams to refine value propositions for use cases.
• Analyze operational data to understand problems before building solutions.
• Define deliverables and requirements with the customer project manager.
• Feed learnings back to Product and R&D to shape the platform.

Skills

Product mindset

Project leadership

Forward-deployed experience

Analytical mindset

Autonomy

Humility

On-site presence

English proficiency

Job description

Harmattan AI is seeking a Forward Deployed Program Lead to own the partnership with a customer from strategy to delivery. You will embed with the customer to understand operational needs, map stakeholders, and translate insights into AI use cases built by a team of engineers.

You will own the multi-year roadmap and ensure delivery quality. As part of Harmattan's growing team, you will coordinate across use cases, unblock data access, and guide strategic value through close customer collaboration