Field Service Engineer 2

Dell GmbH; Paris; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

Dell Technologies is seeking a Field Service Engineer to join our Field Service team. The role involves taking technical skills to customer sites for installation, configuration, integration, maintenance, troubleshooting, and repair.

You will be the trusted liaison, understanding customer needs across many admin and technical matters, and working with designers, solution managers, and sales specialists to deliver solutions.

Responsabilités

• As a Field Service Engineer, you will support installations, maintenance, and data collection that accelerate issue resolution.
• You’llperform QC checks to ensure work meets standards for accuracy and repeatability.
• You will collaborate with customers and product teams to resolve inputs and keep schedules on track.

Description du poste

Field Service Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive,and focused. Taking our technical skills to customer sites,we’reresponsible for everything from installation, configuration,and integration,through tomaintenance,troubleshootingand repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers,and sales specialists to provide solutions.

Whatyou’llachieve:

As a Field Service Engineer, you will support installations, maintenance, and data collection that accelerate issue resolution. You’llperform QC checks to ensure work meets standards for accuracy and repeatability. You will collaborate with customers and product teams to resolve inputs and keep schedules on track.

Join us to do the best work of your career and make a profound social impact as aField Service Engineeron ourField Serviceteam.