Advanced Service Technician

Signode; France; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Signode is seeking an experienced Advanced Service Technician to provide high-level technical support for equipment at customer sites and remotely. This role is essential in ensuring safe and efficient service delivery.

The ideal candidate has 5+ years’ experience with industrial equipment and strong troubleshooting skills. Responsibilities include onsite installation, remote support, and compliance with safety standards. Up to 70% travel is required.

Qualifications

• 5+ years’ experience with industrial equipment, preferably Signode.
• Strong knowledge of electrical, PLC, hydraulic, and mechanical systems.
• Proficient in English and excel in a team-oriented environment.

Responsabilités

• Lead/support installation and upgrades of equipment on-site.
• Diagnose and resolve complex mechanical, electrical, and hydraulic issues.
• Deliver remote support via phone/email for fast issue resolution.
• Maintain accurate service reports and system records.

Connaissances

Troubleshooting

Problem-solving

Technical guidance

Safety compliance

Formation

Associate degree or equivalent technical training

Outils

MS Office

Description du poste

We are seeking an experienced Advanced Service Technician to deliver high-level technical support for commissioning, troubleshooting, upgrades, and servicing of equipment at customer sites and remotely. This role serves as a key resource for field teams and customers, ensuring safe, efficient, and high-quality service delivery.

Key Responsibilities

• Lead/support installation, commissioning, and upgrades of equipment on-site
• Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and PLC issues
• Provide technical guidance and training to field technicians and customers
• Deliver remote support via phone/email to ensure fast issue resolution
• Maintain accurate service reports, documentation, and system records
• Collaborate with engineering and cross-functional teams for continuous improvement
• Ensure compliance with all safety standards and procedures

Qualifications

• Associate degree or equivalent technical training
• 5+ years’ experience with industrial equipment (Signode or similar preferred)
• Strong troubleshooting and problem-solving skills
• Knowledge of electrical, PLC, hydraulic, and mechanical systems
• Proficient in English and MS Office
• Team-oriented, reliable, and safety-focused

Additional Information

• Up to 70% travel required
• Work across field, customer site, remote, and office environments

Join us to play a critical role in delivering reliable equipment performance and outstanding customer service.