Field IT Engineer – Onsite Support (Normandy, FR)

AVASO Technology Solutions; Flamanville; Sur place; EUR 36 000 - 56 000; Plein temps

Résumé du poste

AVASO Technology Solutions invites applications for an on-site Field Engineer in Flamanville, Normandy, France. The role focuses on desktop support, troubleshooting, and IT assistance for end users across Windows, Mac, and Linux environments.

The candidate should have 2+ years of experience, strong AD, remote desktop, networking, and imaging/deployment skills. Fluency in French and English is required to serve diverse users and maintain documentation.

Qualifications

• 2+ years of desktop support or similar experience.
• Strong experience with Windows OS, Mac OS, and Linux.
• Experience with Active Directory for user management, group policies, and security.
• Proficient with remote desktop tools and troubleshooting techniques.
• Experience with networking protocols (TCP/IP, DNS, DHCP).
• Strong knowledge of MS Office Suite and other productivity software.
• Expertise in hardware diagnostics, repair, and replacements.
• Knowledge of system imaging and software deployment tools (SCCM, MDT).
• Familiar with ITIL processes for incident, problem, and change management.
• Strong communication skills, able to explain technical issues to non-technical users.
• Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
• Fluency in French and English.

Responsabilités

• Provide on-site desktop support for users, ensuring issues are resolved quickly and efficiently.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Install, configure, and maintain desktop systems, laptops, and peripherals.
• Ensure deployment of operating systems, updates, and software packages.
• Work with the IT team to resolve and escalate issues as needed.
• Perform routine system audits and ensure systems are up-to-date and secure.
• Provide end-user training and technical documentation where necessary.
• Collaborate with team members and manage support tickets for internal stakeholders.

Connaissances

Desktop support

Windows OS

Mac OS

Linux

Active Directory

Remote desktop

Networking

MS Office

Hardware diagnostics

ITIL

Communication

Independent work

Bilingual FR/EN

Formation

CompTIA A+

Microsoft Certified Desktop Support Technician (MCDST)

Outils

Microsoft 365

Google Workspace

SCCM

MDT

Description du poste

AVASO Technology Solutions invites applications for an on-site Field Engineer in Flamanville, Normandy, France. The role focuses on desktop support, troubleshooting, and IT assistance for end users across Windows, Mac, and Linux environments.

The candidate should have 2+ years of experience, strong AD, remote desktop, networking, and imaging/deployment skills. Fluency in French and English is required to serve diverse users and maintain documentation.