Field Application Engineer

Mycronic USA; Eybens; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Bonus package

Health insurance

Meal vouchers

Gym access

Vacation policy

Job summary

Mycronic is seeking an experienced Field Application Engineer to join the Global Technologies division in the Magnetic Test line (Hprobe). The role is based in Eybens, France, with travel across Europe, the US, China and South Korea.

You will perform installation, acceptance testing, customer training and on-site/remote support for advanced ATE equipment. Ideal candidates hold a Master’s degree in electronics/physics/automation and have 5+ years in installation, test or process support.

Qualifications

• The candidate has a Master’s degree or higher in electronics, physics, automation, or a related field.
• Minimum 5 years of hands-on experience in installation, test, process or applications support for advanced equipment.
• Experience with magnetic test equipment or MRAM knowledge is a bonus but not required.

Responsibilities

• Factory acceptance testing of equipment prior to shipment.
• Installation and acceptance of test equipment at customer sites.
• Customer training and applications/process support.
• On-site and remote support for complex electro-mechanical systems.
• Troubleshooting electrical, mechanical and software issues with remote assistance as needed.
• Root cause analysis down to component level and documentation updates.
• Install/validate new hardware features and software updates.

Skills

Troubleshooting

Customer support

English fluency

Independent

Education

Master's degree or above in Electronics/Physics/Automation

Job description

Do you want to be part of an organization on the cutting edge of technology?

We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits!

Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 50 years. Today we continue to grow and serve customers in an expanding variety of industries.

What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.

Summary

We are looking for an experienced Field Application Engineer to join Mycronic's Global Technologies division working within our Magnetic Test business line (Hprobe). Hprobe is a fast-growing company that develops and markets Automated Test Equipment (ATE) for emerging technologies in the semiconductor industry. Hprobe's unique equipment provides innovative solutions for testing spintronic components under magnetic fields, particularly in the MRAM (Magnetic Random Access Memory) memory sector and TMR (Tunnel Magnetoresistance) embedded sensor sector. Our customers include the world's leading semiconductor manufacturers and global technology leaders. The Field Application Engineer will be based in Eybens, France and will be traveling to Europe, the US, China, and South Korea. Up to a maximum of 14 weeks a year on site.

Responsibilities

• Factory acceptance testing of equipment prior to shipment
• Installation and acceptance of test equipment
• Customer training and applications / process support
• Providing quality on-site and remote support of complex electro-mechanical systems
• Troubleshooting mechanical, electrical and software equipment problems, alone and with remote support from team in France
• Root cause analysis down to the component level
• Installation and qualification of new hardware features or upgrades
• Installation and validation of new software updates and features
• Maintaining and generating documentation for designated hardware or software modules
• May perform other related duties as requested by management

Candidate Profile:

The candidate must be highly motivated and self-reliant. They must be able to think independently and solve problems. They must demonstrate resilience in difficult situations and always strive to do their best for the customer.

Technical Skills

• Master's degree or above in; Electronics, Physics, Automation or other science/engineering related field
• Minimum 5 years work experience in; installation, test, process or applications supporting advanced equipment in science, research or industry
• Good fundamental understanding of physical principals especially electricity, magnetism
• Trouble shooting / problem solving; electrical wiring faults, process and software issues
• Knowledge of electrical testing methods is a bonus
• Experience of working in the semiconductor industry is a bonus but not required
• Knowledge of MRAM and memory device testing is a bonus but not required

Soft Skills

• Fluent in spoken and written English
• Independent and self-motivated
• Ability to develop strong and lasting client relationships

Renumeration and Benefits:

• Bonus package based on results
• Attractive vacation policy
• Meal vouchers
• Monthly subsidy from the works council
• Health insurance fully covered by the employer
• Partnership with a gym

Our Culture of Collaboration & Personal Growth

For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.