Facility Engineer

ThunderSoft; Orly; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A technology firm in Île-de-France is seeking an Entry-Level Southeast Asian Software Engineer. Responsibilities include on-site response to IT incidents, infrastructure monitoring, and conducting facility inspections. Candidates should have a solid understanding of IDC infrastructure and operational efficiency improvements. This is a full-time position with growth opportunities in transportation and logistics.

Responsabilités

• Arrive on-site promptly according to incident management guidelines.
• Update infrastructure information and monitor system availability.
• Conduct facility inspections and follow-up as required.

Description du poste

Southeast Asian Software Engineer

Responsibilities

• Arrive on-site promptly outside working hours in accordance with IT operations incident management guidelines.
• Update and maintain infrastructure information with 100% accuracy, regularly check platform alarm settings, and monitor system availability and stability.
• Be familiar with the IDC environment and monitoring systems, and conduct facility inspections as per Alibaba’s requirements, including but not limited to facility status checks, maintenance/repair MOP review, and follow‑up.
• Respond quickly and arrive on‑site according to IT operations incident management guidelines, handling incidents promptly following EOP (Emergency Operation Procedure) and reporting them accordingly.
• Have a strong understanding of IDC infrastructure, including power supply, HVAC, and low‑voltage electrical systems, and be able to quickly locate faults and restore services in case of an incident.
• Be knowledgeable in infrastructure monitoring, capacity management, security management, and availability management to improve operational efficiency.
• Independently create and implement change MOPs, ensuring no incidents occur due to operational changes.
• Complete other tasks as outlined in the Service Contract, Outsourcing Requirement Specification, and related attachments.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Transportation, Logistics, Supply Chain and Storage