Facilities Coordinator fixed-term & part-time / CDD à temps partiel

Jones Lang LaSalle Incorporated; Paris; On-site; EUR 21,000 - 30,000; Part time

Job summary

JLL in Paris is seeking a dynamic Facilities Coordinator on a fixed-term 12- to 18-month contract. This part-time role supports facility operations, tenant relations and workplace management, representing JLL with professionalism in the local business community.

You will act as primary liaison for facility issues, coordinate maintenance and service visits, ensure lease and safety compliance, and manage vendor contracts while delivering exceptional guest and employee hospitality.

Qualifications

• Minimum 2 years of experience in facilities management, property management, or related field.
• Fluent in French and able to communicate in English.
• Strong customer service orientation and relationship management skills.

Responsibilities

• Act as primary liaison for facility operations and tenant inquiries.
• Coordinate vendor discussions, service visits and maintenance activities.
• Ensure compliance with lease terms, safety codes and fire regulations.
• Manage contracts and maintain relationships with suppliers and contractors.
• Organize events, mail services and other administrative tasks.

Skills

Customer service

Interpersonal communication

Organizational abilities

Bilingual: French/English

Tools

Microsoft Office

Facility management software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

Fixed-term contract (CDD) 12-18 months

Part time 20h/week 8.00 am - 12 pm

We are seeking a dynamic Facilities Coordinator to serve as the primary liaison for facility operations, tenant relations, and workplace management. This role combines property management expertise with exceptional customer service to ensure seamless facility operations while representing JLL and our clients with professionalism and excellence in the local business community.

Key Responsibilities

Property & Tenant Management

• Act as point of escalation for all facility issues
• Act as primary point of contact for all tenant inquiries, requests, and escalations
• Build and maintain strong relationships with tenants and landlords where applicable
• Ensure compliance with lease terms and legal requirements across the portfolio
• Coordinate service visits with property management representatives and approved vendors
• Manage the J&J Contractor Management & Permit to Work Process (Inductions, Insurance, Safety Statements & RAMS for all Contractors who come on site).
• Coordinate fire safety activities, including fire extinguisher and alarm inspections, fire drills, and related training.
• Ensure Fire Extinguishers are maintained and tested regularly. (Annually - both building inclusive of the lobbies)
• Coordinate annual inspections and maintenance reviews for electrical and air-conditioning systems during weekly gemba walk
• Drive high standards and consistency in lease requirement management
• Monitor tenant satisfaction and proactively address concerns

Workplace Operations

• Provide exceptional hospitality and support for guests, visitors, and employees
• Resolve day-to-day facility issues, including heating and air conditioning/AC, janitorial services, conference room management, workstation support, and interior and exterior furnishings and equipment
• Coordinate and schedule maintenance activities to meet defined Service Level Agreements (SLAs)

Level Agreements (SLAs)

• Collaborate with internal departments (IT, Security, Real Estate) to ensure high-quality project completion
• Ensure facility compliance with local building, health, safety, and fire codes.
• Water testing is carried out at both blocks and report on any potential legionella issues
• Ensure First Aid box is fully stocked and that the defibrillators are functional and maintained.
• Develop and implement operational procedures and standard operating practices
• Ensure access control creation for external and internal visitors
• Manage the prevention plans for all the contractors (Orthotaxy's and JLL's)

Vendor & Contract Management

• Manage facility contracts as the client's designated managing agent
• Coordinate vendor discussions regarding goal setting, performance criteria, and reviews
• Maintain strong relationships with suppliers and service providers
• Monitor service delivery quality and contractor performance
• Think creatively to identify practical, compliant solutions to vendor-related challenges, including excessive costs or suppliers not yet registered in JLL systems

Administrative & Event Support

• Coordinate special events for clients and JLL initiatives : Organize external guests' visits, including booking restaurants or taxis if needed
• Handle mail services including pickup and delivery
• Organize shipments to EU and out of EU (customs documentation, shipments tracking)
• Support various administrative tasks to ensure smooth daily operations
• Assist with workplace technology integration and facility improvements

Client Relations & Business Development

• Represent JLL and clients professionally in the local and regional business community
• Promote JLL's reputation and capabilities to prospective tenants and clients
• Lead efforts to monitor and enhance customer satisfaction
• Serve as brand ambassador for facility management excellence

Experience & Education

• Minimum 2 years of experience in facilities management, property management, or related field
• Fluent in French and able to communicate in English
• Demonstrated experience in customer service and relationship management
• Background in vendor management and contract coordination preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with facility management systems and technologies
• Interest in continuous improvement and emerging workplace technologies
• Excellent interpersonal, communication, and organizational abilities
• Outstanding customer service orientation with pro