European Retail Education Manager: Elevate Luxury Retail

LVMH; France; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Parfums Christian Dior seeks an Europe Retail Education Manager for Retail Teams Development. You will design, adapt, and lead training programs for Retail Managers and Boutique Managers across 22 European markets, focusing on performance, client experience, and leadership—excluding product training.

Reporting to the Europe Retail Education Director, you will animate/train the Europe community, collaborate with HR/Marketing, measure impact, and drive continuous improvement to elevate client

Qualifications

• Graduate of a business school or equivalent.
• Ideally, 5–8 years in premium or luxury retail, with significant Boutique/Retail Manager experience.
• Solid experience in training, support, or field coaching.
• Mastery of client excellence, performance management, and inspiring leadership.
• Fluent English mandatory; knowledge of a second European language is an asset.
• Leadership and ability to federate teams across borders.
• Passionate about transmission and coaching; charismatic and results‑oriented.
• Soft skills: stakeholder management, teamwork, communication, adaptability, problem solving.

Responsibilities

• Develop and deploy training content for European Retail teams (boutiques and wholesale).
• Design coherent training paths aligned with Europe Retail & Client Experience strategy.
• Lead a community of trainers through in-person and remote sessions; coach and onboard Retail Managers across Europe.
• Collaborate with HR, Retail Excellence, Marketing, and Commercial teams to ensure consistent education initiatives.
• Measure training impact on retail performance; report needs and improvements.
• Contribute to skills development of management teams across boutiques.

Skills

Leadership

Stakeholder management

English fluency

Team coordination

Public speaking

Education

Business school degree

Job description

Parfums Christian Dior seeks an Europe Retail Education Manager for Retail Teams Development. You will design, adapt, and lead training programs for Retail Managers and Boutique Managers across 22 European markets, focusing on performance, client experience, and leadership—excluding product training.

Reporting to the Europe Retail Education Director, you will animate/train the Europe community, collaborate with HR/Marketing, measure impact, and drive continuous improvement to elevate client