Enterprise Technical Delivery Manager — Go-Live in Paris

Precision Labs; Paris; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Legora, a leading AI-native platform provider for legal teams, seeks a Technical Delivery Manager to drive end-to-end implementations and customer adoption across Fortune 500 and global teams.

You will serve as the primary technical contact, leading integration projects from kickoff to go-live, and coordinating across Sales, Engineering, and Customer Success to ensure a smooth rollout. The role emphasizes proactive monitoring, post-rollout support, and capability-building for customers.

Qualifications

• Proven experience in technical delivery, implementation, or a similar customer-facing technical role.
• Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs).
• Excellent project management skills with a structured, proactive approach to managing multiple parallel projects.
• Able to translate technical concepts clearly for non-technical audiences.
• Strong communicator who builds trusted relationships across customer and internal teams.
• Comfortable working autonomously in a fast-paced, high-growth environment.
• French language proficiency is an advantage, though not a requirement for this role.

Responsibilities

• Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution.
• Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates.
• Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections.
• Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction.
• Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience.
• Deliver technical training and guidance to customer teams on configuration, workflows, and best practices.
• Feed insights from delivery projects back to product and engineering to improve future implementations.

Skills

Technical delivery

Project management

Customer-facing

Communication

Tools

SSO

APIs

DMS integrations

Job description

Legora, a leading AI-native platform provider for legal teams, seeks a Technical Delivery Manager to drive end-to-end implementations and customer adoption across Fortune 500 and global teams.

You will serve as the primary technical contact, leading integration projects from kickoff to go-live, and coordinating across Sales, Engineering, and Customer Success to ensure a smooth rollout. The role emphasizes proactive monitoring, post-rollout support, and capability-building for customers.