Enterprise Onboarding & PKI Specialist

WebHosting; Lille; Híbrido; EUR 50 000 - 56 000; Tempo integral

Resumo da oferta

Sectigo is seeking an Enterprise Onboarding Engineer to join our Lille, France team. You will work directly with customers, delivering onboarding services from proof-of-concept to production, and translating business needs into Sectigo solutions.

You will manage customer accounts, coordinate with internal and external stakeholders, and help improve onboarding processes while maintaining clear communication and timelines in our ticketing system. Hybrid role with 3 days in Lille.

Responsabilidades

• Provide production and/or proof-of-concept onboarding services to customers and prospects, assisting with the implementation of the Sectigo product portfolio.
• Provide subject matter expertise related to the Sectigo product portfolio during post-sales engagement with customers.
• Maintain a high standard of communication and customer service throughout the entire onboarding process, including regular updates in a ticketing system.
• Demonstrate strong personal organization and management skills by juggling priorities, meeting deadlines, and setting expectations both externally and internally.
• Work in a fast-paced environment with minimal supervision.
• Actively contribute to building and improving the Onboarding Readiness Program, including internal process improvement initiatives, updating and maintaining the knowledge base and other documentation, and expanding working knowledge of current and future products.
• Actively participate as a key team member to ensure both individual and shared goals are achieved.
• Additional tasks associated with this position may be assigned in response to company initiatives and business needs.

Descrição da oferta de emprego

Sectigo is seeking an Enterprise Onboarding Engineer to join our Lille, France team. You will work directly with customers, delivering onboarding services from proof-of-concept to production, and translating business needs into Sectigo solutions.

You will manage customer accounts, coordinate with internal and external stakeholders, and help improve onboarding processes while maintaining clear communication and timelines in our ticketing system. Hybrid role with 3 days in Lille.