Elevator Maintenance Technician – Safe, Proactive Service

KONE; Marseille; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

KONE in Marseille is seeking a field technician focused on customer relationship management and on-site service delivery. You will maintain proactive communication with customers, report work performed in real time, and ensure safety and quality during every service visit.

You will manage the site environment, plan workloads with the service supervisor, raise sales leads, submit time sheets, and keep tools and stock in good condition.

Responsabilités

• Accountable for the end-users and the site safety
• Accountable for the safe working environment
• Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
• Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
• Responsible for effectively planning his workload, in conjunction with the service supervisor
• Accountable for raising sales lead to his supervisor
• Accountable for very precise and timely back reporting of the work done according to the process
• Responsible for submitting time sheets based on the execution
• Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
• Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
• Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor

Description du poste

KONE in Marseille is seeking a field technician focused on customer relationship management and on-site service delivery. You will maintain proactive communication with customers, report work performed in real time, and ensure safety and quality during every service visit.

You will manage the site environment, plan workloads with the service supervisor, raise sales leads, submit time sheets, and keep tools and stock in good condition.