Economic Support Specialist ll - Specialty Team

Jefferson, Jefferson County, Wisconsin; Auvergne-Rhône-Alpes; On-site; EUR 33,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation

Health Insurance

Dental & Vision Insurance

Wisconsin Retirement System

Long Term Disability

Short Term Disability

Competitive Pay

Job summary

Jefferson County is seeking an Economic Support Specialist II to assess eligibility and provide case management for federal, state, and county programs in a county call center environment.

Responsibilities include interviewing applicants, collecting required financial data, and referring clients to needed services while navigating Federal and State policy guidelines. Training in Elderly/BD programs is required.

Qualifications

• Five years of related experience; or associate degree in a related field and two to three years of Economic Support Specialist experience.
• Currently trained in Elderly, Blind and Disabled Economic Support programs for all Specialist Positions.
• Bachelor’s degree from a college or university; or an equivalent combination of education and experience.
• Trained in Long Term Care or Wisconsin Shares Child Care.

Responsibilities

• Operates in the County Call Center, assisting customers with benefit applications, questions, concerns, changes, general information, and understanding of programs.
• Interviews applicants in person and by telephone and electronically processes application to determine eligibility for services by gathering client’s financial and non-financial data, entering data accurately into various computer systems, and assisting clients in completing forms appropriately.
• Understands Federal and State policies for all programs, with the ability to interpret program benefits and eligibility requirements.
• Evaluates clients’ need for services offered by other agencies. Refer clients to needed services.

Skills

5 years experience

Spanish bilingual

Elderly/BD Economic Support training

Education

Associate degree in related field

Bachelor’s degree or equivalent combination

Job description

Job Title: Economic Support Specialist ll - Specialty Team

Contract: Full-Time

Wage And Salary: $26.90 - $29.20

Application Review Will Begin: November 2, 2026

Application Deadline: Open Until Filled

ABOUT THE ECONOMIC SUPPORT DIVISION OF JEFFERSON COUNTY

The Economic Support Division within Jefferson County Human Services serves Jefferson County residents who are low income, faced with an economic setback, and/or need additional financial support as they work towards greater self-sufficiency.

What You Will Do

The purpose of this position is to assess, determine eligibility, and provide case management services for Federal, State, and County economic support-related programs for the residents of Jefferson County.

Some Essential Responsibilities

• Operates in the County Call Center, assisting customers with benefit applications, questions, concerns, changes, general information, and understanding of programs.
• Interviews applicants in person and by telephone and electronically processes application to determine eligibility for services by gathering client’s financial and non-financial data, entering data accurately into various computer systems, and assisting clients in completing forms appropriately.
• Understands Federal and State policies for all programs, with the ability to interpret program benefits and eligibility requirements.
• Evaluates clients’ need for services offered by other agencies. Refer clients to needed services.

Requirements

• Five years of related experience; or associate degree in a related field and two to three years of Economic Support Specialist experience.
• Currently trained in Elderly, Blind and Disabled Economic Support programs for all Specialist Positions

Preferred Requirements

• Bachelor’s degree from a college or university; or an equivalent combination of education and experience.
• Bilingual in Spanish.
• Trained in Long Term Care (For LTC positions) or Wisconsin Shares Child Care (For Child Care positions)

Wage & Benefits

We pay $26.90 - $29.20/ hour based on candidate’s successful experience and qualification.

2026 Gold Certified Family Friendly Workplace

Employees at Jefferson County Value

• *Paid Vacation* Health Insurance* Health insurance Opt Out Plan * Dental & Vision Insurance*
• * Life Insurance* Wisconsin Retirement System* Health Savings Account* Deferred Compensation Program*
• *Long Term Disability*Short Term Disability*Accident Insurance*
• * Competitive Pay*Excellent Benefits*Great Coworkers*Flexibility*Advancement & Opportunity*Family Feel*

Jefferson County is an Equal Opportunity Employer