E-Commerce Assistant (internship)

Bandai Namco Entertainment Europe; Lyon; On-site; EUR 12,000 - 13,000; Full time

Benefits offered by this job

Flexible hours

2 teleworking days per week

Lunch vouchers

Public transport reimbursement

Work council benefits

Facilities: gym, gaming room, nap room

Job summary

Bandai Namco Entertainment Europe is seeking an E-commerce intern to join the EMEA headquarters in Lyon. You will support the Official Bandai Namco Store with content creation, localization, and promotional activities across Europe, Australia, and the Middle East.

You will work under the E-commerce team manager, coordinating with social media and CRM to maximize product visibility while ensuring excellent customer experience and accurate translations.

Qualifications

• Genuine curiosity about e-commerce sector and digital retail.
• Good level of written and oral English.
• High command of French.
• Ability to manage multiple projects and priorities.
• Good communication across teams.
• Experience with an e-commerce CMS is a plus.

Responsibilities

• Create and optimize product pages with SEO and UX focus.
• Collaborate with internal teams for visuals and descriptions that meet brand standards.
• Keep product catalog up to date (localization, pricing, stock, pre-order).
• Plan and run promotional campaigns and analyze performance.
• Coordinate with Social Media and CRM for product visibility.
• Monitor the website for seamless navigation and accurate translations.
• Track e-commerce trends and competitors.

Skills

E-commerce

SEO

UX

English (written/oral)

French

CMS experience

Tools

BigCommerce

Shopify

PrestaShop

Job description

Bandai Namco Entertainment Europe is a leading global publisher, developer and distributor of entertainment content for platforms including, but not limited to, all major video game consoles and PC. Part of the Japanese Bandai Namco group, we are known for bringing many entertainments' top franchises to market such as PAC-MAN™, GUNDAM™, TEKKEN™, ACE COMBAT™, DARK SOULS™, and ELDEN RING™, as well as European led projects such as LITTLE NIGHTMARES™.

Bandai Namco Entertainment Europe has 15 international offices with operations in 50 countries and is headquartered in Lyon, France’s capital of gastronomy, located at the intersection of two rivers, creating a lively peninsula at its center. Our company’s motto is ‘Fun for all into the future’, join Bandai Namco Entertainment Europe’s family now to be part of that journey!

Missions

Within the EMEA headquarters you will be part of the E-commerce team under the supervision of its manager.

The Official Bandai Namco Store https://store.bandainamcoent.eu/ sells premium and limited physical items (Collector’s Editions, Figurines, Vinyl...) as well as digital games to our fans in Europe, Australia and Middle East. Our goal is to offer great services and local customer experience (currencies, languages) while offering many advantages to our community (loyalty program, pre-order bonuses...)

As an e-commerce intern, you will be involved in every step of our online store, from product page creation to promotional campaigns and performance analysis.

Your missions will include (non-exhaustive list):

• Create and optimize product pages with a strong focus on SEO and user experience (UX)
• Work with internal teams to produce product visuals and descriptions, ensuring all content meets our brand standards
• Keep the product catalog up to date (localization, pricing, stock levels, pre-order availability)
• Plan and run promotional campaigns (e.g. Black Friday, Summer Sale) and analyze their performance to identify areas for improvement
• Collaborate with our Social media and CRM teams to ensure our products get maximum visibility across channels
• Monitor the website to ensure a seamless customer experience: smooth navigation, bug‑free functionality, and accurate translations
• Monitor competitors and e-commerce trends

This internship might interest students who would like to discover the field of e-commerce in a fun, dynamic, and international environment.

Profile

• Genuine curiosity and strong interest in the e‑commerce sector
• Good level of written and oral English
• High command of French
• Organized and detail-oriented, with the ability to manage several projects and prioritize
• Good communication skills and ability to coordinate with several teams
• Experience with an e-commerce CMS (Big Commerce, Shopify, PrestaShop, etc.) is a plus
• Interest in video games would be appreciated

Additional information

Job location: 15 rue Félix Mangini, 69009 LYON (this position is not eligible to full‑remote working)

Start date: January 2027

Contract: internship (no work‑study program)

Remuneration: dependent on degree level (from €1,100 up to €1,200 per month)

Benefits

• flexible working hours
• 2 teleworking days per week
• lunch vouchers
• reimbursement of public transportation costs
• work council advantages (gift vouchers, discount on services...)
• nice building with various facilities (gym room, gaming room, nap room, car/bike/scooter parking, cafeteria and coffee corners...)