Distribution Services - France (alternance / apprentissage)

Sungrow Europe; Lyon; Presencial; EUR 10.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Benefits fully covered by Sungrow

Access to Wellpass

Attractive Sustainable Mobility Package

Meal Vouchers

Descripción de la vacante

A green tech company in Lyon is seeking an alternant for Distribution Services. The role entails providing technical support and answering customer inquiries about PV products. Candidates should be pursuing a relevant degree and be fluent in French and English. This opportunity promises hands-on experience and attractive benefits including meal vouchers and health benefits.

Formación

• Structured and autonomous way of working.
• Living in Lyon or the Lyon area.
• Living in Lyon or the Lyon area.

Responsabilidades

• Supporting our colleagues in the technical hotline and ticketing system.
• Providing technical support on remote basis.
• Providing answers to customers about our technical products.
• Provide technical support remotely.
• Support operations and maintenance via the Sungrow cloud platform.

Conocimientos

Service orientation

Eagerness to learn new technical things

Fluent in French (C1)

English skills (min. B2)

Educación

Pursuing a degree in Electrical Engineering, Renewable Energy, Mechatronics or related field

Renewable Energy

Mechatronics

Descripción del empleo

Overview

Join to apply for the Distribution Services - France (alternance / apprentissage) role at Sungrow Europe.

Responsibilities

• Supporting our colleagues in the technical hotline and ticketing system.
• Providing answers to customers about our technical products (answering questions to our customers regarding our PV products and PV inverters etc.).
• Supporting in creating FAQs, online courses, tutorials as well as recording and documenting for the related regions.
• Provide technical support on remote basis.
• Provide operation and maintenance support through the Sungrow cloud platform.

Qualifications

• You are pursuing a degree at the university for one of the following disciplines: Electrical Engineering, Renewable Energy, Mechatronics or a related field.
• You are living in Lyon or the Lyon area.
• Structured and autonomous way of working.
• Service orientation and eagerness to learn new technical things.
• Fluent French (C1) and English skills (min. B2) are a must have. Communication with our clients will be in French and English. Other language skills are an advantage.

Why us

We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of! And Now, For This Decade, We Are Increasing Our Game, And You, You Might Become Part Of It! Besides That, Many Things Await You

• Opportunities for hands-on experience
• Health Benefits fully covered by Sungrow
• Access to Wellpass
• Attractive Sustainable Mobility Package
• Meal Vouchers

About Us

We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All! With 650+GW of clean power presently installed worldwide, we are on the road to success!