Digital Account & Customer Success Leader

Technogym; Paris; Hybride; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Technogym, a global leader in fitness solutions, seeks a proactive Customer Success & Digital Account professional to grow the Digital portfolio, drive turnover and profitability, and maximize customer satisfaction. You will support the sales team, promote product adoption of Mywellness, and help optimize retention of active licenses across markets.

Ideal candidates bring 7+ years in digital sales, excellent English, and a track record of meeting sales targets.

Qualifications

• 7+ years of experience in digital sales or related field.
• Excellent English proficiency and strong knowledge of digital products and market trends.
• Proven track record in achieving sales targets and managing sales processes.
• Strong analytical and market benchmarking abilities.
• Demonstrated project management and goal orientation.
• Experience coordinating cross-functional teams and managing customer relationships.
• Excellent negotiation and sales techniques.
• Ability to manage multiple tasks and projects simultaneously.

Responsabilités

• Achieve Digital and Consulting sales and profitability targets.
• Support sales force in pre-sales and sales activities, providing product training on digital offerings.
• Directly support customers in achieving successful implementation by providing training and tutoring accordingly.
• Create customer case studies and best practices that clearly explain the value and benefits of the product in terms of attraction, retention of customers, and secondary revenues.
• Organize and run seminars or webinars to duly promote the digital portfolio.
• Provide reliable and structured forecast and pipeline management.
• Monitor competitors in terms of pricing, products, features, etc., providing proactive market feedback to HQ.
• Promote and plan initiatives to maximize customer satisfaction.
• Support product launch, promotion, and commercial activities to maximize sales.

Connaissances

Digital sales

Account management

Solution selling

Strategic thinking

Relationship skills

English proficiency

Description du poste

Technogym, a global leader in fitness solutions, seeks a proactive Customer Success & Digital Account professional to grow the Digital portfolio, drive turnover and profitability, and maximize customer satisfaction. You will support the sales team, promote product adoption of Mywellness, and help optimize retention of active licenses across markets.

Ideal candidates bring 7+ years in digital sales, excellent English, and a track record of meeting sales targets.