Delivery Operations Lead - Team & KPI Focus

Grafton Group; Hayes; Presencial; EUR 34.000 - 46.000; Tempo integral

Benefícios oferecidos por esta vaga

Colleague Discount

Holiday Buy Scheme

Volunteer Leave

Family Leave Pay

Free Breakfast

Career Development

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Resumo da vaga

Selco Builders Warehouse in the UK is seeking a capable delivery team leader to manage a high‑performing team of HGV & Van Drivers, Pickers & Loaders, and to oversee outbound deliveries.

You’ll plan routes, monitor performance and safety, coach staff, and work with the branch team to meet KPIs and deliver excellent customer service.

This role offers a comprehensive benefits package and 37.5 hours per week, with opportunities to develop and progress within the branch network.

Responsabilidades

• Leading and developing a high-performing delivery team including HGV & Van Drivers and Pickers & Loaders.
• Planning and managing outbound deliveries to ensure orders are delivered on time, in full and to the right quality standards.
• Working alongside your team to pick and load customer orders safely and accurately.
• Managing delivery performance, including driver behaviours, compliance, damage and cost controls, to achieve agreed targets and KPIs.
• Ensuring effective delivery capacity and availability while maintaining a safe and compliant working environment.
• Driving excellent customer service and identifying opportunities to increase sales, profitability and customer loyalty.
• Coaching and supporting your team to build capability, take ownership and deliver consistently strong performance.
• Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty.
• The working hours for this role are 37.5 per week.

Descrição da vaga

Selco Builders Warehouse in the UK is seeking a capable delivery team leader to manage a high‑performing team of HGV & Van Drivers, Pickers & Loaders, and to oversee outbound deliveries.

You’ll plan routes, monitor performance and safety, coach staff, and work with the branch team to meet KPIs and deliver excellent customer service.

This role offers a comprehensive benefits package and 37.5 hours per week, with opportunities to develop and progress within the branch network.