Delivery Manager (Integration Consultant)

Klarna; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading fintech company in Paris seeks an experienced professional to manage partner integrations and ensure high-quality solutions. You will work closely with product and engineering teams, driving project priorities and supporting various clients. Ideal candidates have over 3 years of software solutioning experience and are fluent in French and English.

Qualifications

• 3+ years of software solutioning experience or system integration experience.
• Excellent written and verbal communication skills.
• Fluency in French and English.

Responsabilités

• Support the management of multiple partners and concurrent projects.
• Help maintain integrations and troubleshoot accordingly.
• Drive priorities for the development team aligned with partner integrations.

Connaissances

Software solutioning experience

System integration experience

Communication skills

E-commerce knowledge

Problem-solving skills

Description du poste

Overview

About Us

With over 85 million global active users and 2,5 million transactions per day, Klarna is on the way to becoming the world’s favorite way to shop. To help us get there, we’re assembling an unparalleled global talent team—accelerating individual careers, and disrupting entire industries. We’re looking for people ready to achieve the extraordinary and embrace our bold ambitions as we shape the future of payments and fintech. Will you join us?

What You Will Do

You will be responsible for our partners smoooth experience while they implement our products and solutions, ensuring high quality integrations. Working closely with our partners and Klarna’s product and engineering teams, you will strengthen your knowledge about the e-commerce and payments industry as well as the underlying system and vendor landscape. This will make you an important source of feedback on Klarna’s products!

As part of a Delivery/Implementation team you will:

• Supporting the management of multiple partners and concurrent projects.
• Helping maintain the integrations and troubleshoot accordingly, providing some operational support where required.
• Work with other internal teams and resources to help define the overall solution and scope of our partner integrations.
• Driving priorities for the development team as aligned to solution design and scope.
• Understanding Klarna products’ architecture and design to support successful integrations.
• Ensuring Klarna quality standards are exceeded for our partner integrations.
• Managing reported issues and coordinating addressing issues for these integrations.
• Setting standards and processes around best practices for our partner integrations.
• Providing internal training, documentation, and knowledge sharing on partner systems and how to appropriately leverage these integrations.
• Being in contact with our distribution partners via messaging, phone, videocall or email as well as on site during workshops and demos.
• Using Klarna tools to communicate & coordinate across many teams.

Who You Are

• 3+ years of software solutioning experience or system integration experience.
• High achiever, proven track record of building stuff and getting things done while taking a structured/analytical approach.
• Excellent written and verbal communication skills.
• Familiarity with e-commerce shop systems or payment systems, specifically platforms and plugins.
• Self-motivated individual who takes ownership and drives out solutions.
• Fluency in French and English.

Awesome to Have

• Excellent ability to listen and communicate with different audiences.
• Ability to handle clients' situations in a confident yet humble way based on
• facts.
• An eye for details to easily structure bigger projects into deliverables.
• Genuine curiosity and good technical understanding.
• Passion for solving problems.

Closing

To ensure fairness and maintain global market competitiveness, each role in a specific location has a set base salary. During the recruitment process, we will assess your skills and experience to determine which role is the best fit for you. Additionally, you may qualify for our Contribution-Based Reward (CBR) program, which recognizes and rewards significant contributions to our success.

Please include a CV in English.