Decor Dept Leader - Drive Sales & Customer Experience

Floor & Decor; Nouvelle-Calédonie; On-site; EUR 40,000 - 56,000; Full time

Benefits offered by this job

401k match

Employee stock purchase plan

Referral bonus program

Medical insurance

Dental insurance

Vision insurance

Paid vacation and sick leave

Volunteer time off

Job summary

Dormont Manufacturing Co in France seeks an experienced Retail Store Manager to lead daily operations, drive sales budgets, and deliver an exceptional customer experience across a busy store. You will train staff, manage scheduling, and ensure brand and operating standards are met.

Responsibilities include merchandising, loss prevention, reporting, and coordinating with corporate HQ to maintain performance.

Qualifications

• Three to five years retail management experience.
• Ability to perform in a high volume, highly complex location.
• Demonstrated proficiency in recruiting, hiring, and training associates.
• Excellent communication, interpersonal and analytical skills.

Responsibilities

• Drive, teach and adhere to the P’s of retail to include People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services.
• Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service.
• Strategically merchandize and utilize the company guidelines to outline merchandising practices.
• Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management.
• Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Work as KCM or Manager on Duty as required
• Conduct weekly competitive shops.
• Communicate pricing and/or inventory issues to the senior team.
• Analyze and work all business reports to optimize merchandising, in-stock and pricing; reports include P&L, CPR, BAT, STPOA, STPRC.
• Utilize POS systems to maintain accurate inventory, cycle counts, and profit/loss management, including shipping and receiving.
• Ensure brand and operating standards meet or exceed expectations; interface with corporate headquarters.

Skills

Retail management

Leadership

Staff training

Customer service

Analytical skills

Tools

POS systems

Job description

Dormont Manufacturing Co in France seeks an experienced Retail Store Manager to lead daily operations, drive sales budgets, and deliver an exceptional customer experience across a busy store. You will train staff, manage scheduling, and ensure brand and operating standards are met.

Responsibilities include merchandising, loss prevention, reporting, and coordinating with corporate HQ to maintain performance.