Retail Lead Store Advisor | Mentor, Merch & Growth

On; Paris; On-site; EUR 32,000 - 40,000; Full time

Job summary

On is seeking a Lead Store Advisor in Paris to drive sales, mentor Store Advisors, and uphold operational excellence across inventory, merchandising, and processes.

You will supervise customer interactions, maintain premium store visuals, and collaborate with leadership, IT, and facilities to ensure smooth operations. Fluent in English and French, with 3 years in retail ops and 1+ year in leadership, weekend/evening work is required.

Qualifications

• 3 years of experience in retail operations or a customer-focused environment.
• At least 1 year of experience leading teams, managing projects, or driving performance improvement.

Responsibilities

• Lead Store Advisors and mentor the team to deliver exceptional customer experiences.
• Oversee inventory management, stock levels, and fulfilment to meet demand.
• Uphold visual merchandising standards and premium in-store presentation.
• Collaborate with store leadership, IT, and facilities on operational matters.

Skills

Leadership

Team management

Customer service

Inventory management

Visual merchandising

Communication

Bilingual English/French

Tools

Store systems

Job description

On is seeking a Lead Store Advisor in Paris to drive sales, mentor Store Advisors, and uphold operational excellence across inventory, merchandising, and processes.

You will supervise customer interactions, maintain premium store visuals, and collaborate with leadership, IT, and facilities to ensure smooth operations. Fluent in English and French, with 3 years in retail ops and 1+ year in leadership, weekend/evening work is required.