Data Center Hardware Quality Engineer — RCA & CAPA

lambda; Wintzenheim; Sur place; EUR 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision coverage

Wellness and commuter stipends

401k plan with company match (USA)

Résumé du poste

Lambda, The Superintelligence Cloud, is seeking a Quality Assurance professional for its data center and hardware operations. You will track quality issues during deployment and production, perform root cause analysis, and drive CAPA while collaborating across operations, hardware, engineering, supply chain, and vendors.

Strong data analysis and a background in quality tools are required, with excellent English communication.

Qualifications

• Experience working with hardware / data center / infrastructure systems.
• Strong data analysis, statistics, and metrics skills.
• Experience with root cause analysis methods (5 Whys, fishbone, 8D, A3, etc.).
• Comfortable managing cross-team communication and stakeholder expectations.
• Detail-oriented, process-driven, and quality-minded.
• Experience with quality tools or QMS software (audit modules, ERP, defect tracking).
• Clear English communication (written and verbal).

Responsabilités

• Track, log, and manage all quality issues arising in the data center during deployment and production.
• Perform root cause analysis for every failure (hardware, software, process).
• Analyze production system metrics and quality data to detect trends, anomalies, or weak points.
• Improve turnaround time (TAT) for Return Merchandise Authorization (RMA) processes.
• Design, monitor, and drive corrective and preventive actions (CAPA).
• Collaborate with operations, hardware, engineering, supply chain, and vendors to resolve quality issues.
• Capture and upload failure analysis (FA) reports and related data into Quality Management Systems (QMS).
• Verify quality of spares to avoid repeat failures.
• Define and track quality KPIs / SLAs and report on quality performance to leadership.
• Oversee MRB (Material Review Board) inventory, rework, disposal decisions.
• Ensure the quality management system is up to date, with necessary training rolled out.
• Work cross-functionally during hardware ramp, deployments, and upgrades to ensure quality gates.
• Up to 30% travel may be required for this role.

Connaissances

Hardware experience

Data analysis

Root cause analysis

Cross-team communication

Quality tools/QMS

English communication

Formation

Bachelor or equivalent in engineering/related field

Outils

QMS software

Description du poste

Lambda, The Superintelligence Cloud, is seeking a Quality Assurance professional for its data center and hardware operations. You will track quality issues during deployment and production, perform root cause analysis, and drive CAPA while collaborating across operations, hardware, engineering, supply chain, and vendors.

Strong data analysis and a background in quality tools are required, with excellent English communication.