CRO & Personalisation Lead - Western Europe (Maternity)

Pandora; Friauville; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Pandora is seeking an experienced manager to lead the Western Europe Optimization & Personalisation team on a maternity cover basis. Based in Paris with hybrid working arrangement, you will drive strategy, people leadership and hands‑on delivery across experimentation, CRO, personalisation and digital innovation.

You will formalise ways of working, clarify ownership and ensure fast insights to implementation with D2C and Analytics teams, delivering measurable impact and a clear, insight‑led

Qualifications

• Minimum 8 years of experience in e‑commerce optimisation, CRO, personalisation, or digital analytics.
• Proven ability to lead optimisation programmes and teams.
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Own and drive the Western Europe CRO roadmap across France, Spain and Portugal.
• Lead end‑to‑end testing lifecycle from ideation to scaling with rigorous measurement.
• Define operating models, governance and ways of working for the team.

Skills

CRO

Personalisation

Digital analytics

E-commerce optimisation

Tools

Adobe Analytics

Power BI

Excel

Contentsquare

Job description

Pandora is seeking an experienced manager to lead the Western Europe Optimization & Personalisation team on a maternity cover basis. Based in Paris with hybrid working arrangement, you will drive strategy, people leadership and hands‑on delivery across experimentation, CRO, personalisation and digital innovation.

You will formalise ways of working, clarify ownership and ensure fast insights to implementation with D2C and Analytics teams, delivering measurable impact and a clear, insight‑led