Conseiller de Vente – Expérience Client & Style

Abercrombie & Fitch Co.; Lyon; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Contract options

Merchandise discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

13th month

Meal Tickets

Training and Development

Career Advancement

Global Team Culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by delivering warm, authentic service and helping create a welcoming environment for all customers. You will assist shoppers in finding products, provide styling guidance, and maintain presentation standards on the sales floor.

The role emphasizes customer connection, balancing engagement with operational tasks, and reliable attendance to contribute to a positive in-store experience.

Qualifications

• Fluent French required across interactions with customers.
• Ability to create a welcoming, inclusive experience for shoppers.
• Balance customer engagement with operational tasks in a dynamic environment.
• Strong organizational skills and attention to detail are essential.
• Reliable attendance and dependability are expected.

Responsibilities

• Provide warm, welcoming, attentive service to all customers.
• Assist customers in finding products and offer styling guidance.
• Support replenishment and maintain a clean, organized store environment.
• Process purchases, returns, and exchanges accurately at checkout.
• Support Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Skills

Fluent French

Customer service

Communication

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by delivering warm, authentic service and helping create a welcoming environment for all customers. You will assist shoppers in finding products, provide styling guidance, and maintain presentation standards on the sales floor.

The role emphasizes customer connection, balancing engagement with operational tasks, and reliable attendance to contribute to a positive in-store experience.