Brand Experience & Omni-Channel Sales Associate

Abercrombie & Fitch Co.; Dijon; On-site; EUR 18,000 - 23,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative in Dijon to bring the in-store experience to life by greeting customers and guiding them to products. You will assist customers in finding what they need and maintain a well-presented store environment.

You will engage with customers, support product presentation across categories, and help ensure a friendly, inviting atmosphere that reflects the brand’s style and standards.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative in Dijon to bring the in-store experience to life by greeting customers and guiding them to products. You will assist customers in finding what they need and maintain a well-presented store environment.

You will engage with customers, support product presentation across categories, and help ensure a friendly, inviting atmosphere that reflects the brand’s style and standards.