Conseiller de Vente (Brand Representative) - Westfield La Part-Dieu, Abercrombie & Fitch

Abercrombie & Fitch Co.; Lyon; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Contract options

Merchandise discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

13th month

Meal Tickets

Training and Development

Career Advancement

Global Team Culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by delivering warm, authentic service and helping create a welcoming environment for all customers. You will assist shoppers in finding products, provide styling guidance, and maintain presentation standards on the sales floor.

The role emphasizes customer connection, balancing engagement with operational tasks, and reliable attendance to contribute to a positive in-store experience.

Qualifications

• Fluent French required across interactions with customers.
• Ability to create a welcoming, inclusive experience for shoppers.
• Balance customer engagement with operational tasks in a dynamic environment.
• Strong organizational skills and attention to detail are essential.
• Reliable attendance and dependability are expected.

Responsibilities

• Provide warm, welcoming, attentive service to all customers.
• Assist customers in finding products and offer styling guidance.
• Support replenishment and maintain a clean, organized store environment.
• Process purchases, returns, and exchanges accurately at checkout.
• Support Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Skills

Fluent French

Customer service

Communication

Attention to detail

Reliability

Job description

Job Description:

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do:

• Customer Experience :Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance :Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations :Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders :Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Fluent In French
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamicenvironment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate,you’llbe eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Paid Time Off
• Indefinite Contract* or Definite Contract
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• 13th month as of 1 year of seniority
• Meal Tickets as of 3 months of seniority (when worktime>6h)
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who’ll Celebrate you for Being YOU

*pendingcompletion of60 dayprobationary period

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Thefull timestarting rate for this position isEUR22,404.84annually (i.e., thefull timerecruiting pay range for this position isEUR 22,404.84–EUR22,404.84annually). Thestarting rate and range may bemodifiedin the future.For the avoidance of doubt, our currentfull-timeequivalent hoursare35perweek.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.