Cloud Technical Account Manager: Enterprise Tech Advisor

Energy Jobline ATTB; Us; Remote; EUR 90,000 - 150,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) to act as the principal technical advisor and voice of the customer for Enterprise Support. You will work with engineers and service teams to drive issue resolution and adoption of AWS services across diverse customers, including startups to Global 500 companies.

The TAM role emphasizes strategic technical guidance, advocacy, and proactive design of resilient AWS-based solutions, with travel up to 10% or more as needed.

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting in distributed systems.
• Experience in information technology operations.

Responsibilities

• Serve as principal technical advisor and voice of the customer to AWS and customers.
• Collaborate with engineers and service teams to drive issue resolution and customer outcomes.
• Help plan and drive adoption and use of AWS services across customer environments.

Skills

Technical engineering

Distributed systems

Customer-facing

Problem solving

Cloud services knowledge

Education

Bachelor's degree in CS/Engineering

Job description

Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) to act as the principal technical advisor and voice of the customer for Enterprise Support. You will work with engineers and service teams to drive issue resolution and adoption of AWS services across diverse customers, including startups to Global 500 companies.

The TAM role emphasizes strategic technical guidance, advocacy, and proactive design of resilient AWS-based solutions, with travel up to 10% or more as needed.