Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Francheville; À distance; EUR 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Fully remote work environment

Industry tools training

Professional development

Résumé du poste

Effortless travel solutions ETS is seeking a Client Journey Coordinator to support clients through travel planning, delivering information, coordination, and personalized service to ensure memorable experiences.

This fully remote role emphasizes strong communication, attentiveness to client needs, and proactive itinerary management with training provided on industry tools and systems.

Qualifications

• Proven ability to assist clients with travel planning
• Strong attention to detail and accuracy in itineraries
• Excellent verbal and written communication skills

Responsabilités

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

Connaissances

Customer service

Attention to detail

Communication

Outils

Booking systems

Description du poste

Client Experience & Journey Coordinator/Remote

About the job Client Experience & Journey Coordinator/Remote

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals


• Provide accurate destination information and tailored recommendations


• Coordinate and organize travel itineraries


• Assist clients before, during, and after travel as needed


• Utilize booking and client management systems (training provided)


• Maintain timely and professional communication

What We Offer:

• Fully remote work environment


• Access to industry tools and training


• Opportunities for professional development


• Travel-related benefits and perks (details discussed during onboarding)


• Supportive and collaborative team environment