Luxury Travel Consultant – Customer Experience (Remote)

Effortless travel solutions ETS; Paris; Remote; EUR 32,000 - 48,000; Full time

Benefits offered by this job

Fully remote

Travel-related perks

Industry discounts

Training provided

Job summary

Effortless Travel Solution is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from a home office. The role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will work closely with clients to tailor itineraries, update reservations, and ensure documentation is complete, while following agency guidelines.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in travel, hospitality, or related services preferred.
• Able to work independently in a remote environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Provide responsive customer support via phone, email, and messaging.
• Assist clients with leisure and luxury travel reservations.
• Communicate travel requirements and guidelines.
• Monitor bookings and follow up for client satisfaction.
• Resolve questions with a solutions-focused mindset.
• Maintain organized records and update internal systems.

Skills

Strong communication

Remote work experience

Organizational skills

Travel industry knowledge

Job description

Luxury Travel Consultant – Customer Experience (Remote)

Job Openings Luxury Travel Consultant – Customer Experience (Remote)

About the job Luxury Travel Consultant – Customer Experience (Remote)

About the Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

Provide responsive and professional customer support via phone, email, and online messaging

Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations

Communicate essential travel details, documentation requirements, and agency guidelines

Monitor bookings to ensure accuracy and follow up to confirm client satisfaction

Resolve client questions or concerns with care and a solutions-focused mindset

Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.