Client advisor

360 Talent; Paris; On-site; EUR 36,000 - 44,000; Full time

Job summary

360 Talent in Paris is seeking a luxury fashion professional to maintain in-depth knowledge of collections and deliver a highly personalized client experience. You will focus on CRM, client book development and after-sales service while upholding excellent store standards.

The role requires 4–5 years in luxury fashion, KPI-driven performance, and fluency in French and English. Salary offered is up to €40K, with opportunities to develop a prestigious client portfolio.

Qualifications

• 4–5 years of experience in luxury fashion.
• Proven experience working with KPIs, CRM and client appointments, with a strong commercial and client-focused mindset.
• Fluent in French and English, both written and spoken.

Responsibilities

• Maintain in-depth knowledge of the collections and products, while consistently striving to exceed store KPIs.
• Deliver an exceptional, highly personalized client experience with a strong focus on CRM, client book development and after-sales service.
• Act as a Brand Ambassador, cultivating long-term relationships with new clients and building a VIP clientele portfolio.
• Contribute to smooth daily store operations, collaborating with team and management to maintain impeccable standards on sales floor, stockroom and visual merchandising.

Skills

CRM experience

Clienteling

KPI management

Sales-driven

Tools

CRM software

Job description

• Prestigious luxury fashion house renowned for its elegance, distinctive identity and exceptional craftsmanship.
• Strong heritage combined with a commitment to excellence, attention to detail and the exploration of unique fabrics and techniques.

RESPONSIBILITIES

• Maintain an in-depth knowledge of the collections and products, while consistently striving to exceed individual and store KPIs.
• Deliver an exceptional and highly personalized client experience, with a strong focus on CRM, clienteling, client book development and after-sales service.
• Act as a true Brand Ambassador, cultivating long-term relationships with new clients and developing a strong portfolio of VIP clientele.
• Contribute to the smooth running of daily store operations, working closely with the team and management to maintain impeccable standards across the sales floor, stockroom and visual merchandising.

REQUIREMENTS

• 4–5 years of experience within the luxury fashion industry.
• Proven experience working with KPIs, CRM and client appointments, with a strong commercial and client-focused mindset.
• Fluent in French and English, both written and spoken.

OFFERING

• Salary up to €40K, depending on experience.