Chalet Host (Relaxed Service)

Consensio Chalets; Val-d'Isère; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive base salary with paid overtime

End-of-season performance-based bonus

Accommodation provided

Meals provided while working

Full area ski pass reimbursement

Travel contribution

Job summary

Consensio Chalets is looking for a Chalet Host in Val d’Isère to deliver a 5-star guest experience, focusing on outstanding service and hospitality. Responsibilities include front-of-house tasks and housekeeping services, ensuring a warm atmosphere for our guests.

The role offers a competitive salary and benefits such as accommodation, meals during work hours, and reimbursement for ski passes. Ideal candidates should have the legal right to work in France and possess a passion for hospitality and teamwork.

Qualifications

• Legal right to work in France (EU passport or valid Carte de Séjour).
• Previous experience in hospitality is advantageous.
• Strong commitment to teamwork and communication.

Responsibilities

• Prepare dining area and serve breakfast to guests.
• Conduct weekly clean of property and daily housekeeping.
• Engage with guests and address queries promptly.
• Uphold hygiene and safety standards.
• Guest Communication: Proactively address queries and fulfill requests.
• Chalet Maintenance: Report maintenance issues to the Chalet Manager.
• Health & Safety: Uphold hygiene standards per policy.
• Supplier Relations: Support relationships with local suppliers.
• Driving Duties: Provide in‑resort driving services as needed.
• Environmental Responsibility: Support sustainability initiatives.

Skills

Outstanding customer service

Housekeeping

Communication skills

Driving duties

Environmental responsibility

Job description

We are pleased to offer Chalet Host positions within our Relaxed Catered Chalets in Val d’Isère.

Please note that all applicants must have the legal right to work in France, either through an EU passport or a valid Carte de Séjour.

Role Overview

This is a dynamic and hands‑on position, supporting the Chalet Manager and wider team in delivering an exceptional 5‑star guest experience. The primary focus is on outstanding customer service, with the key aim of providing world‑class hospitality and creating unforgettable moments for every guest.

As a Chalet Host, you will take responsibility for both front‑of‑house duties and housekeeping services. This is a highly rewarding role involving frequent interaction with both guests and team members. You will work a variety of shifts as part of a collaborative team, covering the full range of services outlined below.

Main Responsibilities

• Breakfast Service: Prepare the dining area, warmly welcome and seat guests, and take orders for hot food and beverages.
• Afternoon Tea: Present a light meal and beverages for guests to help themselves.
• Evening Service: Deliver a family‑style dining experience, including paired wines.
• Housekeeping:
  • Conduct a thorough weekly changeover clean of the entire property, including a midweek linen change.
  • Provide daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas and the spa area.
  • Ensure back‑of‑house and laundry areas are kept clean, well‑organised, and efficient.
• Guest Communication: Proactively engage with guests to address queries and fulfil special requests promptly.
• Chalet Maintenance: Identify and report maintenance issues accurately and in a timely manner to the Chalet Manager.
• Health & Safety: Uphold hygiene and safety standards in accordance with company policies.
• Supplier Relations: Support and enhance relationships with local suppliers where appropriate.
• Driving Duties: Provide in‑resort driving services for guests as required.
• Environmental Responsibility: Demonstrate a strong commitment to sustainability and actively support Consensio’s environmental initiatives.

Package

Our teams work hard, and we recognise that with a competitive salary and benefits package. In addition, we organise team events throughout the year and run a monthly award to celebrate outstanding employees.

• Competitive base salary with paid overtime.
• End‑of‑season performance‑based bonus.
• Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday; therefore, you will be paid your holiday pay at the end of your employment contract).
• Accommodation will be in a shared bedroom with shared facilities.
• Meals will be provided whilst working.
• Full area ski pass reimbursement.
• Travel contribution if you are joining us from another location.