Chalet Host (Relaxed Service)

consensiochalets; Val-d'Isère; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive base salary

End-of-season performance-based bonus

Holiday pay

Shared accommodation

Free meals while working

Full area ski pass reimbursement

Travel contribution

Job summary

consensiochalets is seeking Chalet Hosts for their Relaxed Catered Chalets in Val d’Isère. This dynamic role focuses on delivering exceptional service and enhancing guest experiences through hospitality and teamwork.

As a Chalet Host, responsibilities include preparing meals, providing housekeeping, and engaging with guests. Competitive salary, shared accommodation, meals while working, and ski pass reimbursement included.

Qualifications

• Must have the legal right to work in France (EU passport or valid Carte de Séjour).
• Strong customer service skills and experience in hospitality.

Responsibilities

• Prepare dining areas and serve guests during breakfast, afternoon tea, and evening services.
• Conduct thorough cleaning and housekeeping of the accommodation.
• Engage with guests, address queries, and manage special requests.

Job description

We are pleased to offer Chalet Host positions within our Relaxed Catered Chalets in Val d’Isère.

Please note that all applicants must have the legal right to work in France, either through an EU passport or a valid Carte de Séjour.

Role Overview

The dynamic and hands‑on position supports the Chalet Manager and the wider team in delivering an exceptional 5‑star guest experience. The primary focus is outstanding customer service, providing world‑class hospitality and creating unforgettable moments for every guest. As a Chalet Host you’ll be responsible for front‑of‑house duties and housekeeping services. This highly rewarding role involves frequent interaction with guests and team members. You will work a variety of shifts as part of a collaborative team, covering the full range of services outlined below.

Main Responsibilities

• Breakfast Service: Prepare the dining area, warmly welcome and seat guests, and take orders for hot food and beverages.


• Afternoon Tea: Present a light meal and beverages for guests to help themselves.


• Evening Service: Deliver a family‑style dining experience, including paired wines.


• Housekeeping:
  
  
  
  • Conduct a thorough weekly changeover clean of the entire property, including a midweek linen change.
  
  
  • Provide daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas and the spa area.
  
  
  • Ensure back‑of‑house and laundry areas are kept clean, well‑organised, and efficient.
  
  
  
  


• Guest Communication: Proactively engage with guests to address queries and fulfil special requests promptly.


• Chalet Maintenance: Identify and report maintenance issues accurately and in a timely manner to the Chalet Manager.


• Health & Safety: Uphold hygiene and safety standards in accordance with company policies.


• Supplier Relations: Support and enhance relationships with local suppliers where appropriate.


• Driving Duties: Provide in‑resort driving services for guests as required.


• Environmental Responsibility: Demonstrate a strong commitment to sustainability and actively support Consensio’s environmental initiatives.

Package

Our teams work hard, and we recognise that with a competitive salary and benefits package. In addition, we organise team events throughout the year and run a monthly award to celebrate outstanding employees.

• Competitive base salary with paid overtime.


• End‑of‑season performance‑based bonus.


• Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday; therefore, you will be paid your holiday pay at the end of your employment contract).


• Accommodation will be in a shared bedroom with shared facilities.


• Meals will be provided whilst working.


• Full area ski pass reimbursement.


• Travel contribution if you are joining us from another location.