Customer Service Representative – Travel Industry (Flexible Schedule)

Hjbtravels; Cannes; Hybride; EUR 25 000 - 35 000; Temps partiel

Avantages offerts par ce poste

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive team-oriented environment

Résumé du poste

A travel service provider in Cannes is seeking a reliable Customer Service Representative to assist clients with travel inquiries. The ideal candidate enjoys helping others and has strong communication skills. Responsibilities include handling customer inquiries and supporting bookings to ensure a positive experience. This role offers flexible scheduling and opportunities for career advancement. Join a supportive team dedicated to high-quality service.

Qualifications

• Excellent communication skills are essential for this role.
• Customer service experience is preferred but not mandatory.
• Ability to manage time effectively while working independently.

Responsabilités

• Handle customer inquiries through phone and email.
• Assist clients with travel questions and reservations.
• Provide accurate information about destinations and policies.

Connaissances

Strong verbal and written communication skills

Customer service experience

Ability to work independently

Basic computer skills

Attention to detail

Interest in the travel industry

Description du poste

Job Description:

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities:

• Handle customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information regarding destinations, policies, and procedures
• Maintain professional and courteous communication at all times
• Follow established company processes and service standards
• Document customer interactions as needed

Qualifications:

• Strong verbal and written communication skills
• Customer service experience preferred, but not required
• Ability to work independently and manage time effectively
• Basic computer skills and comfort using online systems
• Attention to detail and a customer-first mindset
• Interest in the travel industry is a plus

What We Offer:

• Flexible scheduling options (part-time or full-time)
• Training and ongoing support
• Opportunities for advancement within the travel industry
• Supportive and team-oriented work environment