Bilingual Patient Financial Navigator (Spanish)

Intermountain Healthcare Inc.; Bitche; Sur place; EUR 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Benefits package

40-hour work week

Résumé du poste

Intermountain Health is seeking a Patient Financial Advocate - Bilingual to provide financial counseling in Spanish where appropriate, assist with public benefits applications, and educate patients on ACA and payment options. The role supports in clinic, hospital, and call center settings, with a 40-hour week at Saint Joseph Hospital in Denver, CO.

The position requires strong communication skills, experience in healthcare revenue cycle or patient access, and eligibility for CAC/Colorado

Qualifications

• High School Diploma or GED required.
• CAC (Montana) or Referral Partner (Colorado) certification within 3 months of hire.
• Proficiency with Microsoft Office, internet and email.
• Excellent communication and problem-solving skills; able to work independently.
• Experience in healthcare revenue cycle or patient access or customer service.

Responsabilités

• Interview patients to screen for internal and Public Benefit Programs; in person and remote.
• Complete applications for Public Benefit programs with required documents.
• Process requests for internal and external financial assistance programs.
• Financially clear patients for elective surgeries/services.
• Assist with co-pay assistance program applications.
• Provide general insurance education and ACA navigation.
• Set up and collect payments and payment plans.
• Submit assistance applications to external agencies and follow through.

Connaissances

Financial counseling

Public benefits knowledge

Computer literacy

Adaptability

Independent work

Communication

Taking initiative

Problem solving

Regulatory understanding

Formation

High School Diploma or GED

Outils

Microsoft Office

Internet

Email

Epic

Description du poste

Intermountain Health is seeking a Patient Financial Advocate - Bilingual to provide financial counseling in Spanish where appropriate, assist with public benefits applications, and educate patients on ACA and payment options. The role supports in clinic, hospital, and call center settings, with a 40-hour week at Saint Joseph Hospital in Denver, CO.

The position requires strong communication skills, experience in healthcare revenue cycle or patient access, and eligibility for CAC/Colorado