Bilingual Patient Access Specialist

Beth Israel Lahey Health; Us; On-site; EUR 25,000 - 33,000; Full time

Job summary

Beth Israel Lahey Health in the United States seeks a friendly Medical Administrative Assistant to support front desk operations and patient flow. You will greet patients, register visits, verify information, and coordinate with clinicians to ensure smooth care delivery.

The role emphasizes bilingual English/Spanish communication, privacy, and high-quality customer service in a fast-paced ambulatory setting. Training and teamwork with practice staff are essential to success.

Qualifications

• High School diploma or GED required.
• Certificate 1 preferred: Medical Admin Assistant Cert.

Responsibilities

• Greets patients and visitors with courtesy, privacy and respect.
• Performs check-in, registration, scheduling and demographic verification.
• Obtains referrals and collects co-pays; uses computer systems to register patients.
• Maintains a clean, welcoming reception area and coordinates with departments.
• Provides translation for Spanish-speaking patients and staff as needed.

Skills

Bilingual English/Spanish

Customer service

Communication

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Job description

Beth Israel Lahey Health in the United States seeks a friendly Medical Administrative Assistant to support front desk operations and patient flow. You will greet patients, register visits, verify information, and coordinate with clinicians to ensure smooth care delivery.

The role emphasizes bilingual English/Spanish communication, privacy, and high-quality customer service in a fast-paced ambulatory setting. Training and teamwork with practice staff are essential to success.