Bilingual Gaming Support Specialist (Portuguese/English) – Sofia Relocation

emplify GmbH; France; Sur place; EUR 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Relocation bonus 1200€

Accom. up to 30 days

Plane ticket to Sofia

Airport taxi

Fully paid training

Health insurance

Employee referral bonus

Positive international environment

Career development

Support and learning

Résumé du poste

TELUS Digital Bulgaria invites applications for a Gaming Support Specialist with Portuguese and English, to relocate to Sofia. You will assist players via email and chat, focusing on delivering the best possible player experience and communicating feedback to teams.

We value gaming familiarity, strong empathy for players, and a solid understanding of Player Support. A positive international environment and comprehensive relocation benefits are offered.

Qualifications

• Fluency in Portuguese and a good command of English.
• Gaming experience with understanding of player community.
• Empathy for players and perspective-taking.
• Understanding of Player Support.
• Motivation to help players and contribute to the team.

Responsabilités

• Assist players with issues via email and chat.
• Focus on delivering the best player experience.
• Relay player feedback to relevant teams.
• Collaborate with the team to improve processes.

Connaissances

Portuguese fluency

English proficiency

Gaming experience

Player empathy

Player support understanding

Description du poste

TELUS Digital Bulgaria invites applications for a Gaming Support Specialist with Portuguese and English, to relocate to Sofia. You will assist players via email and chat, focusing on delivering the best possible player experience and communicating feedback to teams.

We value gaming familiarity, strong empathy for players, and a solid understanding of Player Support. A positive international environment and comprehensive relocation benefits are offered.