Gaming Support Specialist: Player Experience & Relocation

TELUS Digital; France; Sur place; EUR 18 000 - 28 000; Plein temps

Avantages offerts par ce poste

Relocation Bonus €1,200 Gross

Accommodation on arrival (30+ days)

Plane ticket to Sofia

Airport taxi transfer

Fully paid training

Career development opportunities

Health insurance

50+ benefits and services

International working environment

Support and learning

Résumé du poste

TELUS Digital Bulgaria is seeking Back Office Gaming Support Specialists to join our Game Support Team in Sofia, with relocation assistance provided. You will assist players, deliver outstanding experiences, and relay player feedback to the appropriate teams.

The role offers extensive training and access to more than 50 benefits as part of a positive international working environment. Fluency in French and strong English, plus gaming experience, are required.

Qualifications

• Fluent in French (and good command of English).
• Gaming experience and understanding of player perspective are required.
• Empathy for players and understanding of player support processes.
• Desire to help players and contribute to team success.

Responsabilités

• Assist players with issues they might experience or report.
• Focus on the player and provide the best possible experience.
• Communicate player feedback to relevant teams.
• Collaborate with the team to improve processes.

Connaissances

Fluent French

Fluent English

Gaming experience

Player empathy

Understanding of Player Support

Description du poste

TELUS Digital Bulgaria is seeking Back Office Gaming Support Specialists to join our Game Support Team in Sofia, with relocation assistance provided. You will assist players, deliver outstanding experiences, and relay player feedback to the appropriate teams.

The role offers extensive training and access to more than 50 benefits as part of a positive international working environment. Fluency in French and strong English, plus gaming experience, are required.