Bilingual Customer Service

Cross Border Talents; Nice; On-site; EUR 24,000 - 32,000; Full time

Job summary

Cross Border Talents is seeking a French-speaking Customer Technical Advisor for on-site work in Athens with full relocation support. You will handle inquiries by phone and email, provide technical troubleshooting, and log interactions in our system to ensure smooth customer experiences.

The role requires native or fluent French, strong problem-solving skills, and accurate data logging. This position is 40 hours per week with rotational shifts and relocation assistance to Europe.

Qualifications

• Native or Fluent French
• Problem-solving mindset with attention to detail
• Basic typing speed (20 WPM)
• High School Diploma or higher
• Valid EU passport or Greek residence/work permit (mandatory)

Responsibilities

• Handle customer inquiries via phone and email
• Provide technical support and troubleshooting
• Record and manage customer interactions in the system
• Resolve issues efficiently
• Log all customer interactions in the database
• Manage and resolve complaints according to company guidelines
• Troubleshoot issues using training materials and support tools
• Provide clear solutions and helpful recommendations

Skills

French language

Problem solving

Typing speed 20 WPM

Education

High School Diploma or higher

Job description

About the job Bilingual Customer Service

Job Description

• Job Description

  Start Your International Career in Greece!

  We're Hiring: French Customer Technical Advisor – Athens (On-Site)

  Ready to live in one of Europe's most beautiful destinations while building your career? This is your chance to join a global team inAthenswith full relocation support!

  Your Role:
  As a Customer Technical Advisor, you will:

  • Handle customer inquiries via phone and email
  • Provide technical support and troubleshooting
  • Record and manage customer interactions in the system
  • Resolve issues efficient

Start Your International Career in Greece!

Are you a French speaker ready for a fresh start abroad? This is your chance to live and work in Europe while building a strong international career!

Handle customer inquiries via phone, email, and internal systems

Accurately log all customer interactions in the database

Manage and resolve complaints according to company guidelines

Troubleshoot issues using training materials and support tools

Provide clear solutions and helpful recommendations

Native or Fluent French

Problem-solving mindset with attention to detail

Basic typing speed (20 WPM)

High School Diploma or higher

Valid EU passport or Greek residence/work permit (mandatory)

What We Offer:

40 hours per week

Rotational shifts

Take the leap today!
Live in Greece, grow your career, and become part of a global team in an exciting international environment.