Billingual Customer Service

Cross Border Talents; Lyon; Sur place; EUR 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Relocation package

Hotel accommodation for first 14 days

Home finding assistance

Salary + performance bonus

Private health insurance

Greek language lessons

International work environment

Résumé du poste

Cross Border Talents in Athens is seeking a French Customer Technical Advisor to join our on-site team. You will handle customer inquiries via phone and email, provide technical support, and document interactions in the system.

This role requires fluent French, strong English, excellent communication, and a problem-solving mindset. Relocation support, hotel for 14 days, and long-term home-finding assistance are provided along with a competitive salary and benefits.

Qualifications

• Native or fluent French.
• Strong English level (C1).
• Good communication & active listening skills.
• Problem-solving mindset & technical thinking.
• Basic typing skills (20 WPM+).
• High school diploma or higher.

Responsabilités

• Handle customer inquiries via phone and email.
• Provide technical support and troubleshooting.
• Record and manage customer interactions in the system.
• Resolve issues efficiently while ensuring high customer satisfaction.
• Offer solutions to common problems and FAQs.

Connaissances

French

English (C1)

Communication

Active Listening

Problem Solving

Technical Thinking

Typing 20 WPM+

Formation

High School Diploma or higher

Description du poste

About the job Billingual Customer Service

Job Description

• Job Description

  Start Your International Career in Greece!

  We're Hiring: French Customer Technical Advisor – Athens (On-Site)

  Ready to live in one of Europe's most beautiful destinations while building your career? This is your chance to join a global team in Athens with full relocation support!

  Your Role:
  As a Customer Technical Advisor, you will:

  • Handle customer inquiries via phone and email
  • Provide technical support and troubleshooting
  • Record and manage customer interactions in the system
  • Resolve issues efficiently while ensuring high customer satisfaction
  • Offer solutions to common problems and FAQs

  What We're Looking For:

  • Native or fluent French
  • Strong English level (C1)
  • Good communication & active listening skills
  • Problem-solving mindset & technical thinking
  • Basic typing skills (20 WPM+)
  • High school diploma or higher

  What You Get:

  • Paid relocation package (flight included)
  • Hotel accommodation for the first 14 days
  • Full support in finding your long-term home (no agency fees!)
  • Attractive salary + performance bonus
  • Private health insurance
  • Renewable 12-month contract
  • Free Greek language lessons
  • International work environment

  Why Athens?
  Live by the sea, enjoy amazing weather, vibrant culture, and a lower cost of living — all while gaining international experience!