Billingual Customer Service

Cross Border Talents

Lyon

On-site

EUR 28,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Relocation package

Hotel accommodation for first 14 days

Home finding assistance

Salary + performance bonus

Private health insurance

Greek language lessons

International work environment

Job summary

Cross Border Talents in Athens is seeking a French Customer Technical Advisor to join our on-site team. You will handle customer inquiries via phone and email, provide technical support, and document interactions in the system.

This role requires fluent French, strong English, excellent communication, and a problem-solving mindset. Relocation support, hotel for 14 days, and long-term home-finding assistance are provided along with a competitive salary and benefits.

Qualifications

Native or fluent French.
Strong English level (C1).
Good communication & active listening skills.
Problem-solving mindset & technical thinking.
Basic typing skills (20 WPM+).
High school diploma or higher.

Responsibilities

Handle customer inquiries via phone and email.
Provide technical support and troubleshooting.
Record and manage customer interactions in the system.
Resolve issues efficiently while ensuring high customer satisfaction.
Offer solutions to common problems and FAQs.

Skills

French

English (C1)

Communication

Active Listening

Problem Solving

Technical Thinking

Typing 20 WPM+

Education

High School Diploma or higher

Job description

About the job Billingual Customer Service

Job Description

Job Description
Start Your International Career in Greece!
We're Hiring: French Customer Technical Advisor – Athens (On-Site)
Ready to live in one of Europe's most beautiful destinations while building your career? This is your chance to join a global team in Athens with full relocation support!
Your Role:
As a Customer Technical Advisor, you will:
- Handle customer inquiries via phone and email
- Provide technical support and troubleshooting
- Record and manage customer interactions in the system
- Resolve issues efficiently while ensuring high customer satisfaction
- Offer solutions to common problems and FAQs
What We're Looking For:
- Native or fluent French
- Strong English level (C1)
- Good communication & active listening skills
- Problem-solving mindset & technical thinking
- Basic typing skills (20 WPM+)
- High school diploma or higher
What You Get:
- Paid relocation package (flight included)
- Hotel accommodation for the first 14 days
- Full support in finding your long-term home (no agency fees!)
- Attractive salary + performance bonus
- Private health insurance
- Renewable 12-month contract
- Free Greek language lessons
- International work environment
Why Athens?
Live by the sea, enjoy amazing weather, vibrant culture, and a lower cost of living — all while gaining international experience!