Bilingual Content Moderator & Customer Support — EU (Portugal)

Velenosi & Meredith Consulting; Reims; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An international consulting firm is seeking a Content Moderator / Customer Service Specialist to join its team in Portugal. The ideal candidate is fluent in French and has strong English communication skills. This full-time, on-site position involves moderating content, supporting users, and ensuring a respectful online environment. A welcome bonus of 3000 EUR and relocation support are provided. Enjoy a career in a vibrant setting while making a real impact online.

Prestations

Welcome bonus of 3000 EUR

Relocation support (travel + accommodation assistance)

Full paid training and onboarding

Qualifications

• Native or C2-level French required.
• EU passport citizenship is mandatory.
• Experience in customer service or moderation is a plus.

Responsabilités

• Moderate user content according to platform standards.
• Respond to customer inquiries via email, chat, or ticketing systems.
• Escalate complex issues through the proper channels.
• Maintain a secure and respectful user environment.

Connaissances

Fluency in French (C2/native)

Strong English communication (B2+)

Organizational skills

Emotional resilience

Detail-oriented

Description du poste

An international consulting firm is seeking a Content Moderator / Customer Service Specialist to join its team in Portugal. The ideal candidate is fluent in French and has strong English communication skills. This full-time, on-site position involves moderating content, supporting users, and ensuring a respectful online environment. A welcome bonus of 3000 EUR and relocation support are provided. Enjoy a career in a vibrant setting while making a real impact online.