AX Transformation Leader: Drive Digital Sales & Efficiency

Jobtailor; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Jobtailor seeks an experienced Transformation Lead to drive AX transformations across a portfolio of OpCos in France. You will define and own transformation plans, align local stakeholders on priorities such as digital sales, operational efficiency, and service quality, and ensure a smooth shift from project mode to business-as-usual operations.

The role requires exceptional program management, collaboration with local teams and central experts, and willingness to travel internationally.

Qualifications

• Must have extensive transformation and program management experience.
• Proven track record in driving adoption of digital tools.
• Excellent stakeholder management and enablement skills.
• Willingness to travel internationally.
• Experience in multi-entity environments.

Responsabilités

• Drive transformation across your OpCo portfolio.
• Own and lead AX transformation plans for a defined set of OpCos.
• Align local stakeholders around priorities such as digital sales, operational efficiency, and service quality.
• Transition from project mode to business-as-usual operations, with clear governance, ownership, and routines.
• Implement TOM elements, including process standardization, governance, KPIs, roles, and responsibilities.
• Increase adoption of Spark AX solutions through communication, enablement, playbooks, and activation initiatives.
• Support feature activation and ensure teams are ready to adopt new capabilities successfully.
• Improve usage of key products such as Sales Order Automation, Marketing Automation, and digital sales tools.
• Partner with local key users to remove roadblocks, strengthen routines, and improve overall user experience.
• Track adoption and performance KPIs across OpCos.
• Organize regular performance reviews with local stakeholders.
• Assess business impact through metrics such as productivity gains, reduction of manual work, cycle-time improvements, and data quality enhancement.
• Monitor associate satisfaction and identify friction points through both quantitative data and field feedback.
• Collect and structure feedback from associates, key users, and support teams.
• Translate insights into a prioritized improvement backlog.
• Work with Spark Product, Development & Delivery teams to test, enhance, and roll out improvements.
• Share best practices across OpCos.
• Contribute to and energize Communities of Practice.
• Foster collaboration between local operations and central expert teams.

Connaissances

Transformation leadership

Program and project management

Stakeholder management

Change management

Consulting experience

Product adoption & enablement

CRM/Sales tools

Description du poste

Jobtailor seeks an experienced Transformation Lead to drive AX transformations across a portfolio of OpCos in France. You will define and own transformation plans, align local stakeholders on priorities such as digital sales, operational efficiency, and service quality, and ensure a smooth shift from project mode to business-as-usual operations.

The role requires exceptional program management, collaboration with local teams and central experts, and willingness to travel internationally.